Description

WHAT'S IT ALL ABOUT?

Quality plays a vital role in the success of logistics, transport, warehousing, and supply chain operations. Consistent processes and quality assurance practices help organisations improve efficiency, reduce errors, meet customer expectations, and maintain compliance with workplace and regulatory requirements. As supply chains become increasingly complex, every team member has a role to play in achieving quality outcomes and supporting continuous improvement.

This short course provides practical knowledge and skills to apply quality procedures within logistics operations. You'll explore workplace quality systems, standards, inspection and reporting processes, corrective actions, and continuous improvement principles. You'll also learn how quality procedures contribute to operational performance, customer satisfaction, workplace safety and compliance.

By the end of the course, you'll be equipped to identify quality requirements, follow established procedures, recognise non-conformances, and contribute to maintaining and improving workplace quality systems.

WHO'S IT FOR?

This course is ideal for:
• Logistics, transport, warehousing, and supply chain personnel
• Team leaders and supervisors responsible for maintaining operational standards
• Employees seeking to strengthen their understanding of quality assurance processes
• Workers involved in receiving, storage, dispatch, inventory, or distribution activities
• Organisations looking to build a strong quality culture and continuous improvement capability across logistics operations

WHAT YOU NEED TO KNOW

Delivery Mode - Blended learning, combining face to face evening classes with self paced online learning
Duration - 2 evening classes @ 3.5hrs each
Online Learning - approximately 6 hours of online study to be completed in your own time using the TAFE SA Learn platform

This course includes the nationally recognised unit:
TLIJ2001 - Apply quality procedures

This unit forms part of the Short Course in Logistics program which also includes the following courses:
- Chain of Responsibility
- Logistics Fundamentals and Operations
- Materiel Logistics Coordination
All courses are offered separately on the TAFE SA website

OUTCOMES OF COURSE

By the end of this course, you'll be able to:
• Apply workplace quality procedures and standards within logistics operations
• Identify quality requirements relevant to operational tasks and responsibilities
• Monitor work activities against established quality expectations
• Recognise and report quality issues, non-conformances, and opportunities for improvement
• Contribute to corrective actions and continuous improvement initiatives
• Maintain records and documentation associated with workplace quality procedures
• Support organisational goals relating to efficiency, customer service, compliance, and operational excellence

This course provides practical job ready skills that support consistent service delivery, operational excellence and continuous improvement across logistics and supply chain environments.

FEES AND PAYMENT

If your employer or organisation is paying for your course and you're unable to pay by credit card during the online registration, please contact the Short Course team at shortcourses@tafesa.edu.au to arrange a Third Party Invoice.