If you are studying a Vocational Education and Training (VET) course and want information about Australian Government loans, please visit VET Student Loans.
You may be able to access a FEE-HELP loan to help pay all or part of your tuition fees.
Further information regarding FEE-HELP is available on the Study Assist website.
To get a FEE-HELP loan, you must:
If you plan to enrol in a higher education course at TAFE SA, you will receive pre-enrolment counselling. This counselling will include information about FEE-HELP loans. You may let TAFE SA know during your counselling that you are interested in a FEE-HELP loan to pay your tuition fees.
You will need to provide evidence that you are eligible for a FEE-HELP loan. TAFE SA will assess your evidence to make sure it meets the eligibility criteria.
After TAFE SA has confirmed your eligibility, you will receive an invitation email from the Department of Education, Skills and Employment (DESE) with instructions about completing an electronic Commonwealth Assistance Form (eCAF). When you are completing the eCAF you will need to provide a valid tax file number that matches the details held with the Australian Taxation Office.
It is important that you receive confirmation from DESE that your application for a loan has been successful before your earliest census date.
If the census date for a unit of study passes before your application is successful, you won’t be able to get a FEE-HELP loan for that unit of study.
You can borrow up to the ‘combined HELP loan limit’ to pay your tuition fees. This includes all FEE-HELP, VET FEE-HELP and VET Student Loans and any HECS-HELP loans incurred from 1 January 2020.
Once you begin using your HELP loan limit, the amount of HELP you have left to borrow is known as your available HELP balance.
Your HELP balance is renewable, meaning that repayments you make can be re-borrowed in the future.
For up-to-date information about the combined HELP loan limit and HELP balance, see the Study Assist website.
Previously, if students used a FEE-HELP loan to pay for their course, they have had to pay a 25 per cent loan fee.
There is no loan fee if the census dates of your subjects/units fall between 1 April 2020 and 31 December 2022. This is because the Australian Government has exempted the FEE-HELP loan fee to encourage students to study during the COVID-19 pandemic.
From 1 January 2023, the loan fee will reduce to 20 per cent.
The loan fee doesn’t count towards the combined HELP limit.
To keep accessing FEE-HELP, you must pass at least 50% of your subjects/units and maintain this pass rate throughout your course.
For bachelor-level courses, once you’ve attempted eight subjects/units, you must have passed at least four of them to keep accessing FEE-HELP.
For associate degrees, once you’ve attempted four subjects/units, you must have passed at least two of them to keep accessing FEE-HELP.
If you don’t pass at least 50% of the total attempted units across your course, you will need to pay your fees upfront until your pass rate improves.
If your pass rate is below 50% and you can demonstrate that your studies have been adversely affected by ‘special circumstances’, TAFE SA may allow you to keep accessing FEE-HELP.
For more information, please contact the FEE-HELP team.
A FEE-HELP loan helps you to pay the tuition fees for subjects you enrol in that lead towards a higher education award. It only covers subjects you are enrolled in by the census date.
The loan does not cover textbooks, materials, equipment, travel, accommodation or general living expenses, or any additional costs identified as incidental fees.
Your must have lodged a successful application for a FEE-HELP loan by the earliest census date for your units of study.
The census date is the also last date on which you can withdraw from a unit of study without incurring a debt for that unit of study.
Your census date is calculated as the start date for that unit of study, plus 20% of the duration of the unit of study.
You can use the Census Date Calculator to find the census dates for your units of study.
If your application for a FEE-HELP loan is successful, you will receive a CAN within 28 days of your census date.
Your CAN contains information about the units of study covered by your FEE-HELP loan. An up-to-date CAN for each semester can be found in your MyTAFE SA account.
If you believe that the information in your CAN is incorrect, you must, within 14 days of the date on which the CAN was issued, submit a CAN review request. You will be re-issued the CAN if the original is incorrect.
If you withdraw from a course before or on the census date, you will receive a refund of any tuition fees that you have paid up-front. If you have applied for a FEE-HELP loan, you will not incur a debt for the subjects/units you are withdrawing from.
If you withdraw from a course after the census date, you may still be eligible for a refund of up-front fees and/or re-credit of your FEE-HELP balance, if you meet the ‘Special circumstances’ criteria. You will need to complete and submit a Higher Education application for refund and/or HELP loan re-credit form.
TAFE SA will assess your application and advise you of the decision in writing. If you are not satisfied with the decision you can apply for a review of the decision by completing the application to review a refund / re-credit decision within 28 days.
If, after completing the steps above, you are not satisfied with the outcome, you may apply to the Administrative Appeals Tribunal (AAT) for a review. Your application to the AAT must be made within 28 days from the day you receive notification from TAFE SA about the outcome of the review. The AAT may charge you a fee for reviewing a decision made by TAFE SA.
Administrative Appeals TribunalLevel 2 1 King William St Adelaide SA 5000P: 1800 228 333
See withdrawals and refunds for more information.
If you have any queries, please contact us or call 1800 882 661.
FEE-HELP related policies and procedures cover fair treatment, personal information, academic grievance, student complaint resolution and refunds/re-credits.
If you require further information, please contact us.
Freecall 1800 882 661