What is FEE-HELP?
FEE-HELP is a Government loan scheme that assists eligible higher education students enrolled in eligible higher education courses to pay their tuition fees. Eligible students can choose to use a FEE-HELP loan to cover all or part of their tuition fees.
If you are studying a Vocational Education and Training (VET) course and want information about Australian Government assistance, visit the VET Student Loans page.
Information regarding FEE-HELP is available on the Study Assist website.
Am I Eligible?
To be eligible for a FEE-HELP loan, you must meet citizenship and residency requirements and you must be studying an eligible FEE-HELP course.
See the Am I eligible for FEE-HELP? section of the Study Assist website for full eligibility criteria.
What Does FEE-HELP Cover?
FEE-HELP is a loan to assist with the payment of tuition fees for students enrolled in a course leading to a higher education award.
FEE-HELP does not cover textbooks, materials, equipment, travel, accommodation or general living expenses, or any additional costs identified as incidental fees.
This is explained in more detail in the FEE-HELP booklet, available to download in PDF format on the publications page of the Study Assist website.
FEE-HELP only covers units you are enrolled in by the census date. It does not cover units you enrol in after the census date.
How do I Apply?
You can apply for FEE-HELP via the electronic 'Request for VET FEE-HELP/FEE-HELP' form in your myTAFESA account.
Before you start, you will need your myTAFESA login and your tax file number (TFN). You will not be able to submit an electronic FEE-HELP request without a valid TFN.
- Log in to myTAFESA
- Complete the pre-registration checklist, if required
- Enrol in your units for this semester
- Access the VET FEE-HELP/FEE-HELP screen
- Follow the instructions on each screen and provide all required information
- Submit the 'Request for VET FEE-HELP/FEE-HELP' form
- Print a copy of the 'Receipt of Request for Commonwealth Assistance' screen as confirmation of your request
If you have any queries, please contact us on 1800 882 661 or use the Contact Us form.
Remember - you must submit your request for FEE-HELP by the census date.
What is the Census Date?
The census date is the last date on which students can withdraw from a unit of study (CRN) without incurring a debt for that unit of study. A student’s CRN census date is calculated as their nominated start date plus 20% of the duration of the unit of study
TAFE SA has provided a census date calculator to enable students to view their census dates prior to CRN registration. The census date calculator is available via the Census Date Calculator link on the MyTAFESA homepage.
Remember, you must submit your request for FEE-HELP by your earliest census date to be covered for all units of study.
What is a Commonwealth Assistance Notice?
If you are approved for FEE-HELP assistance, you will be issued with a Commonwealth Assistance Notice (CAN) within 28 days of the census date.
A single, up-to-date copy of your CAN for each program of study and semester can be found in your MyTAFESA account.
The CAN will include details of the units of study covered by FEE-HELP and the amount of FEE-HELP assistance that you will receive.
Please view this sample CAN for your reference.
If you believe that the information in your CAN is incorrect, you must, within 14 days of the date on which the CAN was issued, submit a CAN review request via the Contact us form or by emailing email@example.com. You should include evidence showing why you think the CAN is incorrect.
When the FEE-HELP team receives the CAN review request, they will review the request and re-issue the CAN if they determine that the original CAN was incorrect.
Schedule of FEE-HELP Tuition Fees
Statement of Tuition Assurance
Policies and Procedures
FEE-HELP related policies and procedures cover fair treatment, personal information, academic grievance, student complaint resolution and refunds/re-credits.
If you require further information, please email firstname.lastname@example.org.
Will I Get a Refund/Re-credit if I Withdraw?
If you withdraw from a course before or on the census date, you will receive a refund of any tuition fees that you have paid up-front. If you have applied for a FEE-HELP loan, you will not incur a FEE-HELP debt for the unit(s) of study from which you are withdrawing.
If you withdraw from a course after the census date, you may still be eligible for a refund of up-front fees and/or re-credit of your FEE-HELP balance, if special circumstances apply. In this case, you will need to complete and submit an 'Application for Refund and Re-credit of FEE-HELP Balance' form.