If you have a VET Student Loan, or if you are a higher education student studying a HELP loan (FEE-HELP or HECS-HELP) approved course, please follow the appropriate link below for information about withdrawals and refunds:
Note - Fees owing are not reversed automatically and you should review the TAFE SA refund criteria outlined below.
1. Drop classes
Log into your Self Service account and drop yourself from classes.
If assistance is required download a PDF copy of the add or drop classes reference guide.
2. Submit withdrawal form
Complete a student withdrawal and refund form.
Types of supporting documentation:
3. Submit any supporting documentation with the withdrawal form within one week of completing the drop from your classes by email.
It is important you submit the Withdrawal Form - If you attend any component of a class (or in the case of flexible learning, have documented contact with the facilitator) but do not submit a withdrawal form, you may be resulted as a fail (F) and not be eligible for a refund or credit.
There are limited criteria under which a refund may be granted. This differs depending on the type of course. Details for each can be found below.
Refunds will not be granted automatically. You are expected to be aware of your work and personal commitments before you enrol, and will need to demonstrate that the cause of withdrawal could not be reasonably anticipated before you enrolled.
A full refund will be given if you:
A 50% refund will be given if you withdraw for reasons of personal circumstances beyond your control, after the relevant class (unit of competency / CRN) has started, but before 20% of the classes scheduled duration.
Acceptable reasons may include:
A full refund will be given if you provide a copy of the letter of offer.
No refund will be granted:
All requests for refunds must be submitted by completing the short course withdrawal / refund form prior to the course date. A full refund will not be granted if the request is received after the short course delivery has commenced.
Where a refund results from a situation caused by TAFE SA, eg cancelled class, a full refund of the fees will be given.
A separate policy applies for international students. Please contact TAFE SA International on 08 8463 5487.
Freecall 1800 882 661