Certificate II in Hospitality

National Code: SIT20322
TAFE SA Code: TP01363


Start your career in the exciting and in-demand hospitality and tourism sectors with this industry recognised foundation course. Learn the fundamentals of a career in hospitality including working effectively with others, using information on the hospitality industry, interacting with customers, observing social and cultural sensitivity, and following workplace safety. You’ll also learn about preparing and serving coffee and food and beverage service. TAFE SA hospitality courses are offered at our flagship college, the Regency International Centre, a specially-designed, world-class, training facility, and at regional campuses across South Australia.

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4 months 

Full Time or Part Time equivalent

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course.
The Fee Free TAFE allocation for this course has been exhausted for Semester 1 2024. Additional Fee Free TAFE places may be available in future semesters, subject to changes in TAFE SA’s Fee Free TAFE course list and changes to the Fee Free TAFE policy.

Please Read Before Applying

Entry Recommendations
This is an entry level course for those interested in the hospitality industry. You will need to have some skills in Office 365 and computing.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. You will need to complete a number of practical assessments in a TAFE SA restaurant on-campus. This will depend on at which campus you are studying. Full time students have on-campus classes 2 to 5 days a week from 9.00 to 5.30pm. Full time students can complete the course in 4 to 6 months depending on which campus they are studying.

Industry Conditions and Skills

  • Good communication
  • interpersonal and numeracy skills
  • A focus on customer service and the ability to engage with people from all backgrounds
  • Hospitality skills are practical and include working with food, alcohol and making alcoholic beverages

Additional Uniforms, Equipment and Costs
Uniform requirements vary depending on campus location, but may include:

  • Name badge $7.50
  • Black pants or skirt
  • Long-sleeved business shirt ^
  • Bib apron with a pocket ^
  • Waiter's friend (bottle opener)
  • ^colour dependent on campus location.
  • Detailed information will be provided to students upon offer acceptance.

Vocational Placements
A vocational placement of up to 100 hours in an industry specific setting is required to successfully complete this course.

Total Fees for the 4 month course
You may be eligible for government subsidised training.
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).

This course is part of the Fee Free TAFE initiative. Fee Free TAFE and vocational education is a joint initiative of the Australian and South Australian Governments providing tuition-free training places to students wanting to train, retrain or upskill. The eligibility check below is an indication only and does not confirm your eligibility status. Eligibility verification will take place before the enrolment process and may include participation in a Language, Literacy and Numeracy pre-assessment. The number of Fee Free TAFE places that are funded is limited by the terms of the skills agreement signed by the Australian and South Australian Governments. Should all available Fee Free TAFE places be taken, subsequent applicants will be offered a subsidised place.

Fee Free Training Eligibility
Full Fee
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    This qualification provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Possible job titles may include Bar Attendant, Café Attendant, Catering Assistant, Food and Beverage Attendant, Front Office Assistant, Porter, Room Attendant.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate II in Hospitality (SIT20322)
    This course includes working effectively with others, use information in the hospitality industry, interacting with customers, cultural sensitivity and workplace safety. To complete the qualification you are required to complete all 6 core units and 6 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates are satisfied with the overall quality of training.
    of TAFE SA graduates would recommend their training.

    * 2021 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Interact with customers 20
    Participate in safe work practices 12
    Show social and cultural sensitivity 20
    Source and use information on the hospitality industry 25
    Use hospitality skills effectively 40
    Work effectively with others 40


    Name Nominal Hours
    Clean and tidy bar areas 15
    Coach others in job skills 20
    Operate a Bar 35
    Prepare and serve espresso coffee 30
    Prepare and serve non alcoholic beverages 20
    Provide responsible service of alcohol 10
    Serve food and beverage 80
    Use hygienic practices for food safety 15
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