Description

WHAT'S IT ALL ABOUT?

Trauma can have a profound impact on the way people engage with services, relationships and daily life. This practical two-day short course explores how trauma informed practice can be applied when working with clients across community, health, education, disability, and human services settings.

You will gain an understanding of the core principles and frameworks that underpin trauma informed practice and learn how to create safe, supportive, and recovery-oriented environments. Through real-world examples and practical strategies, you'll discover how to engage with people using empathy, curiosity, and collaboration while recognising the effects of trauma and avoiding re-traumatisation.

Topics include:
- Understanding trauma and its impact on individuals and communities
- Core trauma-informed practice principles and frameworks
- Building safe, respectful, and recovery oriented relationships
- Communicating with empathy and curiosity
- Creating responsive and supportive environments
- Referral pathways and ongoing care considerations
- Legal, ethical and professional responsibilities when supporting clients affected by trauma

WHO'S IT FOR?

This course is designed for workers and practitioners who support people in community, health, education, disability and human services environments.

It is suitable for:
• Disability Support Workers
• Aged Care Workers
• Mental Health Support Workers
• Community Services Workers
• Youth Workers
• Social Assistance and Welfare Workers
• School Support and Wellbeing Staff
• Case Managers and Care Coordinators
• Allied Health Assistants
• Frontline staff working with vulnerable individuals and communities

Whether you are new to trauma-informed practice or looking to build on existing knowledge, this course will provide practical skills that can be applied immediately in the workplace.

WHAT YOU NEED TO KNOW

Duration - 2 days

Delivery Mode - On Campus + online learning

What to bring - Participants should bring a willingness to engage in reflective discussions and share workplace experiences where appropriate

Important Information - This course discusses topics related to trauma and adverse life experiences. While content is presented sensitively and professionally, participants are encouraged to consider their own wellbeing and access support if required.

OUTCOMES OF COURSE

By the end of this course, you will be able to:
- Describe the principles and key concepts of trauma-informed practice
- Recognise how trauma can affect behaviour, communication, wellbeing and engagement
- Apply trauma-informed approaches to everyday interactions with clients
- Foster safe, person centred and recovery oriented environments
- Strengthen professional relationships through empathy, collaboration, and trust building
- Identify appropriate referral pathways and support options for clients
- Respond more confidently and effectively when working with individuals experiencing complex challenges
- Contribute to more inclusive, respectful, and trauma-informed workplaces and services

Participants will leave with practical tools and strategies to support recovery-focused practice and create positive outcomes for the people and communities they serve.