Certificate IV in Library and Information Services

National Code: BSB40720
TAFE SA Code: TP01234


In this nationally recognised Certificate IV in Library and Information Services qualification, you will gain the knowledge and skills required to work in libraries and be familiar with the technologies and processes utilised within that industry.

Through a mix of theory and practical coursework you will learn to search library databases, use cataloguing tools and develop the skills to interact with a wide range of library customers.

Your studies could lead to employment in the public, university, special (law, health) or school library sectors ; or more broadly, into roles that support art galleries, museums and other information management areas.
Your lecturers are library professionals with strong connections to South Australian libraries and remain up-to-date with industry best practice.

Example Career Profile
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12 months 

Full Time or Part Time equivalent

Library Technician

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course.

Please Read Before Applying

Entry Recommendations
You will need:

  • Computer skills to be able to navigate and use online content
  • To be interested in working with people
  • To have good communication skills

Attendance Requirements (subject to change)

  • This course is either a blend of virtual online classes or face to face classes.
  • You are encouraged to attend all scheduled classes at locations and times outlined in your information session.
  • Class times and days vary each Semester and will be advised prior to your first attendance.
  • We recommend undertaking two units of competency each term (equating to approximately 5-10 hours of study per week).

Additional Uniforms, Equipment and Costs
You will need access to a computer and the internet.

Vocational Placements
You will be offered a vocational placement of 70 hours to gain experience in the Library and Information Services sector

Mandatory Requirements
You will need a Working with Children check and a National Police check for your Vocational Placement.

Average cost per semester
Total Fees for the 12 month course
Full Fee

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Possible job roles include library assistant. Students who wish to be a library technician will need to continue study at Diploma level.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate IV in Library and Information Services (BSB40720)
    This course includes skills in customer service, copyright, teamwork, multimedia, industry knowledge and workplace safety. To complete the qualification you are required to complete all 5 core units and 9 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates are satisfied with the overall quality of training.
    of TAFE SA graduates would recommend their training.

    * 2023 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Assist customers to access information 40
    Assist with maintaining workplace safety 40
    Consolidate and maintain library industry knowledge 60
    Implement customer service strategies 40
    Search library and information databases 30


    Name Nominal Hours
    Apply communication strategies in the workplace 50
    Develop and promote library activities, events and public programs 60
    Identify and resolve client ICT problems 40
    Obtain information from external and networked sources 20
    Participate in cataloguing activities 40
    Promote literature and reading 50
    Provide information from and about records 20
    Use integrated library management systems 30
    Write simple documents 30
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