School Services Officer

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Job Prospects Openings 5 years to November 2019: > 5,000
Salary Range Median weekly earnings: $1051 to $1300 to Source: Australian Government Department of Employment 2015
Brief Although they perform non-teaching duties, school services officers are a great source of all-round support to the teachers and children that they work alongside.

There are currently 4,300 school services officers working in South Australia. Employment is largely part-time and most work in the Education and Training Industry. Majority of persons in this occupation are females and most are in the 45 - 54 years age group.

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TAFE SA courses that may be relevant for: School Services Officer

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School services officers assist teaching staff in kindergarten, pre-primary, primary and secondary schools in the preparation of teaching materials and with general classroom non-teaching duties. Assisting and participating in activities that enhance the physical, social, emotional and intellectual development of school children is a school services officer's function. One school services officer reported that children in Years 1, 2 and 3 formed her daily work tasks. It depends, she said, on which of the five teachers she is assigned to, that she is working with at the time.

Influencing and Personal Contact

Education Requirements

There are 16% of school services officers who have Certificate III or Certificate IV, 9% have an Advanced Diploma or Diploma, 9% have Bachelor degrees. A further 57% have no post-school qualifications. Training is usually provided once you have commenced work. It may be advantageous, however, to have qualifications in this area if you are seeking employment. Most school services officers work part-time.

TAFE SA offers courses relevant to this occupation including the Certificate IV in Education Support. Pathways include the Certificate III in Education Support and Certificate III in Business Administration (Education).

SA Apprenticeships are available in this occupation for further information go to the Traineeship & Apprenticeship Services Website at or phone the Freecall number 1800 673 097.

Career Path

School services officers are usually employed in government and non-government primary and secondary schools and colleges. Jobs are generally part time with few full-time positions. Job prospects are expected to increase.

Nature of the Job

As a school services officer, you could be preparing charts or booklets, distributing and collecting lesson material or photocopying. They also have to prepare reading, science and mathematics material specified by the teacher and sometimes go through this with small groups of children. If any student is experiencing difficulty with the lesson, they may take them aside and help them individually. Or it could be that a group are finding the work very easy so the teacher may give them extension work to do that school services officers will help with.

School services officers also assist in the support of children with intellectual, physical and behavioural difficulties with their academic studies. Just as it is critical to assist school children with their academic abilities, school services officers also assist children individually to learn social skills. They may also prepare indoor or outdoor areas for learning or recreational activities for the children.

Typical Physical Working Environment

To enjoy and do this type of work well, it is important to demonstrate certain qualities. Patience is key to the role because you will have to work with a wide range of children and other staff members. Effective communication, therefore, is also essential. You also need to be very flexible because of the different personalities that exist among the staff and children. Being flexible and good at time management is important in order to finish the required work in the amount of time that you have. Planning often has to be altered due to changed circumstances that happen in a school day.

Typical Occupational Example

Individuals who are able to work with minimal supervision and are able to accept direction will also be well suited to this type of work. A genuine rapport with children is a big plus. You'll need a genuine desire to help children. I get a lot of enjoyment out of helping them. And if you are prepared to put in the effort that is needed in the job, you can expect to get a lot out of it.

For further information, contact:

Department of Education and Children's Services
GPO Box 1152 Adelaide SA 5001
Ph: (08) 8226 1000 or 1800 088 158
Fax: (08) 8226 1951
Internet Address:

Teachers' Registration Board of South Australia
PO Box 3649, Rundle Mall SA 5000
Ph: (08) 8226 2666
Fax: (08) 8226 2667
Internet Address:

Further Information

For further information about all TAFE SA Courses, phone 1800 882 661 or enquire online