SCHOOLS SHORT COURSE

Customer Service

Description

Offer better service to customers and help solve customer queries.

Course Details

Choosing a TAFE SA course for school students is a great way to get a vocational qualification while you’re still in high school. You may also gain valuable credits towards your SACE Certificate, an apprenticeship, or a diploma or university.

TAFE SA Courses for School students gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment.

Location

TAFE SA Kadina campus

Course Dates

1-day workshop. Tues 7 April or Wed 8 April 2020; Tues 2 June or Wed 3 June 2020

Duration

1  Days, Full Time

Training Format

Fees

$ 60
($30 per student per unit)

Selection Criteria

No pre-requisites.

Other Details

Minimum 7, maximum 15 students.

  • Accredited Unit Name

    National Code

    Nominal Hours

    Engage the customer

    SIRXCEG001

    30

    Assist with customer difficulties

    SIRXCEG002

    40

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