Customer Engagement - Conduct Customer Engagement

Duration8 weeks
Pre-requisitesIt is recommended that participants have customer engagement work experience and have a working knowledge of personal computers.
Accredited UnitsConduct customer engagement (BSBCUE203)


Participants will gain the skills and knowledge required to respond effectively to customer engagement while complying with requirements and using a variety of communication methods.

Short Course Delivery Locations Help…

OnlineSat 21 Oct 2017Enrol Now
ENROL NOW! Continuous enrolments until 21 Oct
Enquire7210 3815
No refunds apply unless the course is cancelled by TAFE SA. International students on a Student visa (subclass 500) are not eligible to undertake short courses.

Skills Covered

Customer Engagement - Conduct Customer Engagement
- Prepare for customer engagement
- Provide quality service in response to customer queries
- Arrange provision of product or service and respond to customer enquiries