Customer Engagement - Conduct Customer Engagement

Duration8 weeks
Pre-requisitesIt is recommended that participants have customer engagement work experience and have a working knowledge of personal computers.
Accredited UnitsConduct customer engagement (BSBCUE203)


Participants will gain the skills and knowledge required to respond effectively to customer engagement while complying with requirements and using a variety of communication methods.

Short Course Delivery Locations Help…

Online Enrol Now
Continuous enrolments from 5 Feb until 18 May
Enquire7210 3815
No refunds apply unless the course is cancelled by TAFE SA. International students on a Student visa (subclass 500) are not eligible to undertake short courses.

Skills Covered

Customer Engagement - Conduct Customer Engagement
- Prepare for customer engagement
- Provide quality service in response to customer queries
- Arrange provision of product or service and respond to customer enquiries