Held across four evenings, this hands-on short course provides a great introduction to working in the retail industry, with a focus on customer service, sales techniques and styling.
Held in our practice retail shop, this course will expose you to the latest fashion trends and provide you with excellent communication and customer service skills to ensure that you can clarify and meet customer preferences and expectations. You will also learn how to provide style recommendations based on sizing and fit requirements.
This course is ideal for anyone currently working in or looking for work in the retail industry.
All units are taught from the Certificate III in Retail (SIR30216) and you may be eligible for credit transfer should you wish to pursue further retail study at TAFE SA.
Please bring: USB, notepad and pen.
Engage the customer (SIRXIND001)
Style the customer (SIRRSTY001)
Dates to be advised
This delivery is offered under State Government funding subsidies. Eligible students must be an Australian Citizen/Permanent Resident, be 16 years of age or over and reside in South Australia.
Course enquiries and more information
Freecall 1800 882 661