This three-day short course in the October school holidays provides a great introduction to working in the retail industry, with a focus on selling, styling customers and preparing for fashion retail interviews.
Held in our practice retail shop, this hands-on course will expose you to the latest fashion trends in the retail industry. You will gain an understanding of how to clarify customer preferences and expectations and provide recommendations on their sizing and fit requirements, as well as learning effective communication strategies for interacting with customers to provide exceptional customer service.
Our retail industry guest speaker will also provide you with insight into the different strategies that retailers use when interviewing candidates for a fashion retail position to give you a competitive edge when applying for jobs, especially over the busy Christmas period.
All units are taught from the Certificate III in Retail (SIR30216) and you may be eligible for credit transfer should you wish to pursue further retail study at TAFE SA.
Please bring: USB, notepad and pen.
Engage the customer (SIRXIND001)
Style the customer (SIRRSTY001)
Plan a career in the retail industry (SIRXIND004)
Mon 30 Sep 19
Wed 2 Oct 19
This delivery is offered under State Government funding subsidies. Eligible students must be an Australian Citizen/Permanent Resident, be 16 years of age or over and reside in South Australia.
Course enquiries and more information
Freecall 1800 882 661