SHORT COURSE

Introduction to Customer Service for Business

Description

Participants will develop the skills and knowledge required to deliver all aspects of customer services at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.

  • Students must have basic literacy and numeracy skills and must be familiar with using a personal computer.

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.

Location

Online

Date

Fri 1 May 20

Class Times
Study from Mon 3 Feb 20. Continuous enrolments until Fri 1 May 20.
Student Visa (500)

Not Eligible

Cost

$250.00

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For more details on short course enrolments, discounts, refunds, international student eligibility and more, please visit Applying for Short Courses
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