Participants will develop the skills and knowledge required to deliver all aspects of customer services at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
Students may study from the week beginning 22 July and enrol anytime until Friday 18 October.
Deliver a service to customers (BSBCUS201)
Fri 18 Oct 19
Course enquiries and more information
Freecall 1800 882 661