SHORT COURSE

Know Your Customers Through Market Research

Description

This market research workshop covers an important link between the organisation and its customers. Participants will develop a basic understanding of practical research tools that, when applied, can help you better understand customer needs, opinions, and buying behaviours. This understanding will enable your organization to design improved offerings in the marketplace.

Upon completion of this course participants will develop a basic understanding of (step-by-step) market research, including:
- Research objectives
- Research methods including observations, focus groups, social media and surveys
- Presentation of research findings

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.

Date

Mon 28 Oct 19

Class Times
Monday 9:00am-4:00pm
Duration
1 day x 7 hours
International

Students holding Visa 500 are eligible

Cost

$199.00 GST inc

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For more details on short course enrolments, discounts, refunds, international student eligibility and more, please visit Applying for Short Courses
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