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  4. Certificate IV in Hospitality
QUALIFICATION

Certificate IV in Hospitality


 National Code: SIT40422
 TAFE SA Code: TP01381


2024 start

Description

Step up your hospitality career with this comprehensive qualification. Gain the skills and knowledge you need to take on a leading role in a restaurant, hotel, club, or cocktail lounge. This course covers a wide range of essential hospitality topics such as strategies to enhance the customer service experience, how to lead a team and manage conflict in the workplace, preparing budgets and finances, and how to offer on-the-job coaching to other employees. You’ll also learn about bar operations, serving wines and cocktails, the art of making great coffee, and providing table service of food and beverages. It’s your career, you decide where it will take you with a Certificate IV in Hospitality.

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Duration
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12 months 

Full Time or Part Time equivalent

Locations & Applications

Campus / Location
Code
Study Mode
Study Load
Scheduled
Regency Park

752312

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.
Full Time
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Information Session:

Monday 6th May 2024, 5.30pm-6.30pm Regency Park Campus, Graduates, Room T1 and T2

Register to attend

Whyalla

739302

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.
Part Time
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On Campus/Location

On campus/location – learn in a classroom environment that gives you the opportunity to interact with your lecturer and fellow students in person.

Online

Online – learn at your own pace, in your own space. Lecturer support will be provided via email and interaction with fellow students may be available via forums and chat groups. Online courses require access to a computer with an internet connection.

Blended

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Virtual Classroom

Virtual Classroom – online classes are delivered by Collaborate. Collaborate is a web-based online classroom collaboration tool that acts as a real-time virtual classroom.

Workplace

Workplace – if you are currently employed in the industry but do not have a formal qualification TAFE SA can recognise the skills you already have. The duration of the course will be determined by your individual study plan.

Full Time

Full Time classes

Part Time

Part Time classes

Day Classes

Day time classes

Evening Classes

Evening time classes

International

A course available to International students

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course.

Please Read Before Applying

Entry Recommendations
This is recommended for those interested in the hospitality industry wanting to be in a supervisory, multi-skilled or specialist role. You will need to have some skills in Office 365 and computing.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. You will need to complete a number of practical assessments in a TAFE SA restaurant on-campus. This will depend on which campus you are studying at. Full time students have on-campus classes 2 to 5 days a week from 9.00 to 5.30pm.

Industry Conditions and Skills
We recommend you have good communication, interpersonal and numeracy skills. A focus on customer service and the ability to engage with people from all backgrounds is needed. Hospitality skills are practical and include working with food, alcohol and making alcoholic beverages.

Additional Uniforms, Equipment and Costs
Uniform requirements vary depending on campus location, but may include:

  • Name badge $7.50
  • Black pants or skirt
  • Long-sleeved business shirt ^
  • Bib apron with a pocket ^
  • Waiter's friend (bottle opener)
  • ^colour dependent on campus location.
  • Detailed information will be provided to students upon offer acceptance.

Vocational Placements
You will need to complete a vocational placement of up to 300 hours in an industry specific setting to successfully complete this course.

Fees

Average cost per semester
Total Fees for the 12 month course
Full Fee
$0 - $5,002
$0 - $10,004

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Help with Fees

    Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

    Read More

    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

    Read More

  • Employment Outcomes & Skills Covered

    Employment Outcomes

    Possible career opportunities include working as a bar supervisor, team leader, food and beverage supervisor, shift manager.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate IV in Hospitality (SIT40422)
    This course provides graduates with a broad range of hospitality skills combined with sound knowledge of industry operations. They will be able to operate independently or with limited guidance from others and use discretion to solve problems. They will develop the skills to undertake supervisory responsibilities and plan, monitor and evaluate the work of team members. To complete the qualification you are required to complete all 9 core units and 12 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    90%*
    of TAFE SA graduates are satisfied with the overall quality of training.
    87%*
    of TAFE SA graduates would recommend their training.



    * 2023 NCVER Student Outcomes Survey findings

  • Course Units

    Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.

    Core

    Name Nominal Hours
    Coach others in job skills 20
    Enhance customer service experiences 40
    Implement and monitor work health and safety practices 30
    Lead and manage people 60
    Manage conflict 20
    Manage finances within a budget 30
    Monitor work operations 20
    Roster staff 30
    Work effectively in hospitality service 110

    Elective

    Name Nominal Hours
    Design and produce complex spreadsheets 50
    Interpret financial information 60
    Operate a Bar 35
    Prepare and serve cocktails 20
    Prepare and serve espresso coffee 30
    Prepare and serve non alcoholic beverages 20
    Provide advice on Australian wines 40
    Provide responsible service of alcohol 10
    Provide room service 15
    Provide service to customers 25
    Provide table service of food and beverage 110
    Serve food and beverage 80
    Show social and cultural sensitivity 20
    Source and use information on the hospitality industry 25
    Use hygienic practices for food safety 15
    Work effectively with others 40

Further Information

Brochure

Course guide

Brochure

Pre-enrolment Brochure

Contact us

Course enquiries and more information

Certificate IV in Hospitality
TP01381
︿
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