INTERNATIONAL

Diploma of Travel and Tourism Management

CRICOS Code: 114657M
National Code: SIT50122

2025 start

Description

Do you love travel and want to work in a dynamic, fast-paced environment? The exciting world of travel and tourism is for you. Gain the skills you need to work in a travel agency, a tour operator, a tourism authority, a cruise company or airline, or a visitor information centre. From wineries and art galleries to local and international travel, you’ll graduate ready to work. Learn about customer service, tour operations, managing a team in the workplace, budgets and finance, and sales and marketing. The Diploma of Travel and Tourism Management is your ticket to success.

Award Course International

Duration (incl. holidays)

Semester(s)

Teaching Duration

Example Career Profile

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52 weeks

40 weeks

Tourism or Travel Manager

Locations & Applications

Please Read Before Applying

Entry Recommendations
An interest in the travel and tourism industry is recommended. Completion of the Certificate III in Travel or Tourism is not compulsory but can be useful and will gain you credit towards this course. This course offers a study pathway to the Bachelor of Tourism, Hospitality and Event Management with 1 year of credit.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. All face to face classes are at Regency campus. Full time students will have on-campus classes 4 days a week from 9.00 to 3.30pm and can complete the course in 12 months. Part time students will have on-campus classes 2 days a week from 9.00 to 3.30pm and can complete this course in 24 months. You are required to attend industry excursions which may be linked to assessments and unit completion. Note there are certain competencies that require study on campus. These units include industry software training on SABRE and VTO Ultimate. Students are expected to commit regular weekly time for completion of assessments with specific deadlines.

Industry Conditions and Skills
Skills in Office365 and computing are needed for this course.

Additional Uniforms, Equipment and Costs

Excursion and industry visits, $150.00
Name badge, $7.50
Smart casual attire is acceptable
Lecturers will advise of appropriate dress for industry visits.

Vocational Placements
There is no compulsory vocational placement. Volunteering can enhance your study and industry experience.

Fees

Average cost per semester

Full Fee

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

Employment Outcomes & Skills Covered

Employment Outcomes

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses. Possible job titles include inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager, visitor information centre manager.

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Qualifications & Skills Covered

Diploma of Travel and Tourism Management (SIT50122)
This course provides skills in managing diversity, customer service, managing conflict, finances and budgeting, leadership, business relationships and workplace safety. To complete the qualification, you are required to complete all 13 core units and 10 elective units.

90%*
of TAFE SA graduates are satisfied with the overall quality of training.

87%*
of TAFE SA graduates would recommend their training.

* 2023 NCVER Student Outcomes Survey findings

Course Units

Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

Not all elective units listed below must necessarily be completed to achieve your qualification.

Core

Name	Nominal Hours	Subject Code	National Code
Develop and manage quality customer service practices	30	SABXG	SITXCCS016
Enhance customer service experiences	40	SABXH	SITXCCS015
Establish and conduct business relationships	60	SABXK	SITXMGT005
Implement and monitor work health and safety practices	30	SABXA	SITXWHS007
Interpret financial information	60	SABXM	SITXFIN008
Lead and manage people	60	SABWY	SITXHRM009
Lead diversity and inclusion	60	FADKD	BSBTWK501
Manage conflict	20	SABWT	SITXCOM010
Manage finances within a budget	30	SABWW	SITXFIN009
Manage risk to organisational reputation in an online setting	60	SABXS	SIRXOSM007
Monitor work operations	20	SABWZ	SITXMGT004
Prepare and monitor budgets	30	SABXW	SITXFIN010
Source and use information on the tourism and travel industry	25	SABYG	SITTIND003

Elective

Name	Nominal Hours	Subject Code	National Code
Access and interpret product information	65	SABXC	SITTTVL001
Book tourism products and process documentation	80	SABXD	SITTTVL006
Coordinate marketing activities	30	SABXF	SITXMPR012
Lead tour groups	30	SACAG	SITTGDE016
Prepare customer quotations	30	SABXY	SITTTVL005
Provide advice on Australian destinations	40	SABXZ	SITTTVL003
Provide advice on international destinations	45	SABYA	SITTTVL002
Provide specialist advice on cruises	30	SACAB	SITTTVL011
Use a computerised reservations or operations system	120	SABYH	SITTTVL007

Living in Adelaide

The city created for students

You will never find another city like Adelaide. With welcoming locals, it is the perfect place for you to study, live and enjoy.

A student city

Adelaide is home to over 30,000 international students and has a strong and growing reputation as an education city. In addition to TAFE SA, Adelaide is home to six world-leading universities: The University of Adelaide, the University of South Australia, Flinders University, Carnegie Mellon University, Torrens University Australia and CQ University Australia.

Safe

Adelaide’s crime rates are the lowest in the country and for that reason, Adelaide has previously been named the safest city in Australia.

Beach Culture

Adelaide’s pristine sandy beaches are just a 20 minute tram ride from the city centre. On hot summer days, you can study in the day and take the tram to have dinner at the beach and watch the sunset with friends.

Live centrally

Accommodation is more affordable in Adelaide than in other cities in Australia making it often possible for students to live in the heart of the city or just outside. This means more time is spent studying and less time travelling.

Delicious!

Adelaide is known for its cafe culture, with more cafes and restaurants by population than any other city in Australia. In recent years, Adelaide has also developed a vibrant and varied bar scene. The city is big enough that you will struggle to visit all of the places you would like to drink and eat in during in your first year of study. Our mix of cultures means there’s likely to be a supermarket that sells food from your home country too.

Easy to get around

Adelaide is a flat city so it is ideal for walking or cycling. Its grid layout makes it almost impossible to get lost! There are free trams and buses around the city centre. International students can show their ID to get cheaper tickets.

Festivals

Adelaide is known for its festivals, which are famous around the world. WOMADelaide, the Adelaide Festival of Arts, Fringe Festival and Cabaret Festival are just some of the international arts and music festivals that keep the city buzzing

Everyone agrees – Adelaide is a great place to live and study

Adelaide is recognised as one of the world’s most liveable cities. In 2014, Lonely Planet’s Best of Travel book ranked Adelaide in the global top ten. For the last four years Adelaide has been ranked one of the most liveable cities in the world by The Economist Intelligence Unit.

Beautiful weather

Adelaide has four distinct seasons, with moderate winters and warm to hot summers. In winter you will need woolly jumpers and jackets and in summer, shorts and t-shirts. The heat in South Australia is dry, rather than humid.