INTERNATIONAL

Certificate III in Tourism

CRICOS Code: 114656A
National Code: SIT30122

2025 start

Description

If you have a passion for travel and tourism, your career starts here. This entry-level course is your pathway to a career in this exciting and fast-paced industry. You will gain the skills to work in a range of settings including tour operators, visitor information centres, tourism attractions, cultural and heritage sites, and small businesses in the sector. Learn about sales and bookings, customer service, travel documentation, domestic and international destinations, and the events industry. Choose to go on to further study or step into a position in the dynamic world of tourism. Let TAFE SA take you there.

Award Course Apprenticeships & Traineeships International

Duration (incl. holidays)

Semester(s)

Teaching Duration

Print Course Page

26 weeks

20 weeks

Locations & Applications

Please Read Before Applying

Entry Recommendations
This is recommended as an entry level course for those interested in the travel and tourism industry. You will need to have some skills in Office 365 and computing.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. All face to face classes are at Regency campus. Full time students will have on-campus classes 4 days a week from 9.00 to 3.30pm and can complete the course in 6 months. Part time students will have on-campus classes 2 days a week from 9.00 to 3.30pm and can complete this course in 12 months. You are required to go to industry excursions which may be linked to assessments and unit completion. Units on industry software training on SABRE and VTO Ultimate will require on-campus attendance. Students are expected to commit regular weekly time for completion of assessments with specific deadlines.

Industry Conditions and Skills
We recommend you have good communication, interpersonal and numeracy skills. A focus on customer service and the ability to work with people from all backgrounds is needed.

Additional Uniforms, Equipment and Costs

Excursions, industry visit costs and name badge, $225
Name badge, $7.50
Smart casual attire is acceptable
Lecturers will advise of appropriate dress for industry visits

Vocational Placements
There is no compulsory vocational placement. Volunteering can enhance your study and industry experience.

Fees

Full Fee

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

Employment Outcomes & Skills Covered

Employment Outcomes

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. Job titles may include reservation sales agent for a tour operator, visitor information officer, inbound tour coordinator, booking agent, sales consultant, attractions attendant.

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Qualifications & Skills Covered

Certificate III in Tourism (SIT30122)
Content meets the needs of skilled operators who wish to apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Skills covered include customer service, cultural sensitivity and workplace safety. To complete the qualification you are required to complete all 4 core units and 11 elective units.

90%*
of TAFE SA graduates are satisfied with the overall quality of training.

87%*
of TAFE SA graduates would recommend their training.

* 2023 NCVER Student Outcomes Survey findings

Course Units

Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

Not all elective units listed below must necessarily be completed to achieve your qualification.

Core

Name	Nominal Hours	Subject Code	National Code
Participate in safe work practices	12	SABTH	SITXWHS005
Provide service to customers	25	SABYC	SITXCCS014
Show social and cultural sensitivity	20	SABTN	SITXCOM007
Source and use information on the tourism and travel industry	25	SABYG	SITTIND003

Elective

Name	Nominal Hours	Subject Code	National Code
Access and interpret product information	65	SABXC	SITTTVL001
Book tourism products and process documentation	80	SABXD	SITTTVL006
Maintain ethical and professional standards when using social media and online platforms	50	SABSP	SIRXOSM002
Prepare customer quotations	30	SABXY	SITTTVL005
Provide advice on Australian destinations	40	SABXZ	SITTTVL003
Provide advice on international destinations	45	SABYA	SITTTVL002
Provide specialist advice on cruises	30	SACAB	SITTTVL011
Provide visitor information	35	SACAH	SITXCCS010
Source and use information on the events industry	25	SABYF	SITEEVT020
Use a computerised reservations or operations system	120	SABYH	SITTTVL007
Work effectively with others	40	FACWZ	BSBTWK201

Living in Adelaide

The city created for students

You will never find another city like Adelaide. With welcoming locals, it is the perfect place for you to study, live and enjoy.

A student city

Adelaide is home to over 30,000 international students and has a strong and growing reputation as an education city. In addition to TAFE SA, Adelaide is home to six world-leading universities: The University of Adelaide, the University of South Australia, Flinders University, Carnegie Mellon University, Torrens University Australia and CQ University Australia.

Safe

Adelaide’s crime rates are the lowest in the country and for that reason, Adelaide has previously been named the safest city in Australia.

Beach Culture

Adelaide’s pristine sandy beaches are just a 20 minute tram ride from the city centre. On hot summer days, you can study in the day and take the tram to have dinner at the beach and watch the sunset with friends.

Live centrally

Accommodation is more affordable in Adelaide than in other cities in Australia making it often possible for students to live in the heart of the city or just outside. This means more time is spent studying and less time travelling.

Delicious!

Adelaide is known for its cafe culture, with more cafes and restaurants by population than any other city in Australia. In recent years, Adelaide has also developed a vibrant and varied bar scene. The city is big enough that you will struggle to visit all of the places you would like to drink and eat in during in your first year of study. Our mix of cultures means there’s likely to be a supermarket that sells food from your home country too.

Easy to get around

Adelaide is a flat city so it is ideal for walking or cycling. Its grid layout makes it almost impossible to get lost! There are free trams and buses around the city centre. International students can show their ID to get cheaper tickets.

Festivals

Adelaide is known for its festivals, which are famous around the world. WOMADelaide, the Adelaide Festival of Arts, Fringe Festival and Cabaret Festival are just some of the international arts and music festivals that keep the city buzzing

Everyone agrees – Adelaide is a great place to live and study

Adelaide is recognised as one of the world’s most liveable cities. In 2014, Lonely Planet’s Best of Travel book ranked Adelaide in the global top ten. For the last four years Adelaide has been ranked one of the most liveable cities in the world by The Economist Intelligence Unit.

Beautiful weather

Adelaide has four distinct seasons, with moderate winters and warm to hot summers. In winter you will need woolly jumpers and jackets and in summer, shorts and t-shirts. The heat in South Australia is dry, rather than humid.