QUALIFICATION

Certificate IV in Information Technology (Systems Administration Support)


National Code: ICT40120
TAFE SA Code: TP01249


Description

Gain a wide range of general Information and Communications Technology (ICT) skills and knowledge. The general stream provides specialisation in information technology activities across a range of digital media technologies. It builds on the knowledge and will equip you with the expertise to manage the IT requirements of any small business.

Duration
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24 months 
ICT Support Technicians
Campus
Study Mode
Study Load
Scheduled
Application



Course Admission Requirements

  • You must have a Contract of Training with an employer to undertake this course
Average cost per semester
Total Fees for the 24 month course
Subsidised
$702
$2,808
Concession
$410
$1,638
You may be eligible for government subsidised training.
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).
Full Fee
$3,276
$6,552
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    This program provides a range of skills required for employment in the ICT, and digital media industry including skills in information technology hardware, networking using CISCO and Microsoft technologies and virtual machines. Possible job roles include IT support technician, database and systems administrator, IT security.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate IV in Information Technology (Systems Administration Support) (ICT40120)
    This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technologies and practices in different organisational contexts. The focus of this course is on system administration support. To complete the qualification you are required to complete all 7 core units and 13 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    90%*
    of TAFE SA graduates are satisfied with the overall quality of training.
    87%*
    of TAFE SA graduates would recommend their training.



    * 2023 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.

    Core

    Name Nominal Hours
    Apply advanced critical thinking to work processes 50
    Apply introductory programming techniques 40
    Comply with IP, ethics and privacy policies in ICT environments 60
    Contribute to cyber security risk management 30
    Identify and evaluate emerging technologies and practices 60
    Identify and resolve client ICT problems 40
    Work collaboratively in the ICT industry 30

    Elective

    Name Nominal Hours
    Analyse big data 40
    Configure cloud services 60
    Connect and configure devices and hardware components 40
    Evaluate ICT system status 20
    Implement maintenance procedures 10
    Install and manage servers 40
    Install and operate small enterprise branch networks 60
    Install, configure and test internet protocol networks 50
    Provide first-level remote help desk support 30
    Provide one-to-one instructions 20
    Review and update disaster recovery and contingency plans 30
    Support ICT system software 50
    Support operating system users and troubleshoot applications 20
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