Provide information technology support to workplace users or customers

Information technology support workers need broad knowledge of the information communication technology (ICT) systems used by their organisation. TAFE SA IT support courses cover essential knowledge in areas including hardware, software and networking. Topics include networking using Cisco, Microsoft and virtualisation technologies, programming, and website development. You’ll also learn about security, database management and troubleshooting.

Video: IT Support

Tracey is a systems network technician. After being a stay-at-home mum for 12 years, she took a Certificate II in Information Technology at TAFE SA to learn word processing, but found that she had a broader interest in IT as her studies progressed. She now works at a school and helps looks after a student network of over 700 laptops. Listen to Tracey as she explains the benefits of studying IT at TAFE SA.

Certificate II in Information Technology