People working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies. Possible job roles include Help Desk Officer, Help Desk Assistant, ICT Operations Support, ICT User Support, PC Support, Technical Support.
Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.
Qualifications & Skills Covered
Certificate III in Information, Digital Media and Technology
Skills covered include workplace safety, communication, user documentation, operating systems and diagnostic testing. To complete the qualification you are required to complete all 6 core units and 11 elective units.
Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.
of TAFE SA graduates find jobs or continue studying.
of TAFE SA graduates are satisfied with the overall quality of training.
* 2017 NCVER Student Outcomes Survey findings