Diploma of Travel and Tourism Management

National Code: SIT50116
TAFE SA Code: TP00991


Do you love travel and want to work in a dynamic, fast-paced environment? The exciting world of travel and tourism is for you. Gain the skills you need to work in a travel agency, a tour operator, a tourism authority, a cruise company or airline, or a visitor information centre. From wineries and art galleries to local and international travel, you’ll graduate ready to work. Learn about customer service, tour operations, managing a team in the workplace, budgets and finance, and sales and marketing. The Diploma of Travel and Tourism Management is your ticket to success.

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12 months 

Full Time or Part Time equivalent

Tourism or Travel Manager

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course

Please Read Before Applying

Entry Recommendations
An interest in the travel and tourism industry is recommended. Completion of the Certificate III in Travel or Tourism in not compulsory but can be useful and will gain you credit towards this course. This course offers a study pathway to the Bachelor of Tourism, Hospitality and Event Management with 1 year of credit.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. All face to face classes are at Regency campus. Full time students will have on-campus classes 4 days a week from 9.00 to 3.30pm and can complete the course in 12 months. Part time students will have on-campus classes 2 days a week from 9.00 to 3.30pm and can complete this course in 24 months. You are required go to industry excursions which may be linked to assessments and unit completion. Note there are certain competencies that require study on campus. These units include industry software training on SABRE and VTO Ultimate. Students are expected to commit regular weekly time for completion of assessments with specific deadlines.

Industry Conditions and Skills
Skills in Office365 and computing are needed for this course.

Additional Uniforms, Equipment and Costs

  • Excursion and industry visits, $202.50 covers excursion and industry visit costs.
  • Smart casual attire is acceptable and lecturers will advise of appropriate dress for industry visits.

Vocational Placements
There is no compulsory vocational placement. Volunteering can enhance your study and industry experience.

Average cost per semester
Total Fees for the 12 month course
You may be eligible for government subsidised training.
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).
Full Fee

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    VET Student Loan

    This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses. Possible job titles include inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager, visitor information centre manager.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Diploma of Travel and Tourism Management (SIT50116)
    This course provides skills in managing diversity, customer service, managing conflict, finances and budgeting, leadership, business relationships and workplace safety. To complete the qualification you are required to complete all 12 core units and 11 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Develop and manage quality customer service practices 30
    Enhance customer service experiences 40
    Establish and conduct business relationships 60
    Implement and monitor work health and safety practices 30
    Interpret financial information 60
    Lead and manage people 60
    Manage conflict 20
    Manage diversity in the workplace 60
    Manage finances within a budget 30
    Monitor work operations 20
    Prepare and monitor budgets 30
    Source and use information on the tourism and travel industry 25


    Name Nominal Hours
    Access and Interpret Product Information 65
    Book Supplier Products and Services 20
    Coordinate marketing activities 30
    Obtain and manage sponsorship 30
    Plan and implement sales activities 20
    Prepare Quotations 30
    Process Travel Related Documentation 26
    Provide advice on Australian destinations 65
    Provide advice on international destinations 30
    Provide specialist advice on cruises 30
    Use a computerised reservations or operations system 120
  • Studying at TAFE SA is one of the easiest pathways towards a University Degree. Credit Transfer is the formal recognition that parts of a TAFE SA course are equivalent in content and level to parts of some University courses. Below are the Credit Transfer details for this course. View all TAFE SA Credit Transfer Agreements

    University University Course Details
    Bachelor of Tourism, Hospitality and Events Management
    Bachelor of Business (Finance)
    Bachelor of Business (Tourism, Event and Hospitality Management)
    Bachelor of Business (Sport and Recreation Management)
    Bachelor of Business
    Bachelor of Business (Legal Studies)
    Bachelor of Business (Logistics and Supply Chain Management)
    Bachelor of Business (Marketing)
    Bachelor of Business (Management)
    Bachelor of Business (Human Resource Management)
    Bachelor of Business (Economics, Finance and Trade)
    Bachelor of Business (Innovation and Entrepreneurship)
    Bachelor of Business (Information Strategy and Management)
    Bachelor of Business (Financial Planning)
    Bachelor of Business (Real Estate )
    Bachelor of Commerce (Accounting) - online
    Bachelor of Business (International Business)
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