This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses. Possible job titles include inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager, visitor information centre manager.
Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.
Qualifications & Skills Covered
Diploma of Travel and Tourism Management
This course provides skills in managing diversity, customer service, managing conflict, finances and budgeting, leadership, business relationships and workplace safety. To complete the qualification you are required to complete all 12 core units and 11 elective units.
Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.