Certificate IV in Business

National Code: BSB40215
TAFE SA Code: TP00763


This course provides you with the skills to lead and supervise people in a business environment. Business supervisors lead people in a range of specialities including customer service, financial and general administration, innovation, interpersonal communication, IT, marketing, project management, management, research, and risk management.

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Up to 24 months 
Personal Assistant Personal Assistant
Study Mode
Study Load

Average cost per semester
Total Fees for the 24 month course
$590 - $826
$1,180 - $1,652
$320 - $448
$640 - $896

This course is subsidised through the Government of South Australia's Subsidised Training initiative. Assessing your eligibility may include participation in a Language, Literacy and Numeracy pre-assessment. Concessions apply to Subsidised Training only.

Subsidised Training Eligibility

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary.

    • Some units may not be available at some campuses. In particular, specialist Units (for example health) may not be offered on-campus but can be completed online. Study sessions may vary including a combination of on-campus, online and/or independent study. Lecturer support will be available for all options.
    • This course has more than one intake each Semester and you will commence at the next available intake.
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Project manager, administration supervisor, personal assistant, customer service supervisor/business administration manager.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate IV in Business (BSB40215)
    This qualification covers a range of business skills necessary to be successful in a number of business environments. These may include customer service, marketing, business communication or work health and safety. To complete the qualification you are required to complete 1 core unit and 9 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates find jobs or continue studying.
    of TAFE SA graduates are satisfied with the overall quality of training.

    * 2017 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on

    Not all units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Implement and monitor WHS policies, procedures and programs to meet legislative requirements 50


    Name Nominal Hours
    Address customer needs 50
    Coordinate implementation of customer service strategies 40
    Design and develop complex text documents 100
    Design and develop relational databases 60
    Develop and use complex spreadsheets 50
    Manage stress in the workplace 60
    Organise meetings 20
    Produce complex desktop published documents 50
    Provide information from and about records 20
    Review and maintain a website 50
    Show leadership in the workplace 50
    Write complex documents 50
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