Certificate III in Information, Digital Media and Technology

National Code: ICT30115
TAFE SA Code: TP00736


This qualification provides the skills and knowledge for an individual to be competent in a wide range of general Information and Communications Technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.

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Up to 6 months 

Full Time or Part Time equivalent

ICT Support Technicians ICT Support Technicians

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements, however, students wishing to access subsidised training will be required to demonstrate satisfactory reading, writing and numeracy skills.
If there are more applications for this course than places available, applicants will be ranked by Date of application
If you have a verified disability/medical condition and require additional support to demonstrate satisfactory reading, writing and numeracy skills please contact Student Services prior to applying to discuss your needs. To be eligible for support you must provide medical documentation to verify your disability/medical condition.

Total Fees for the 6 month course
$1,160 - $1,972
$620 - $1,054

This course is subsidised through the Government of South Australia's Subsidised Training initiative. Assessing your eligibility may include participation in a Language, Literacy and Numeracy pre-assessment. Concessions apply to Subsidised Training only.

Subsidised Training Eligibility
Full Fee
$3,100 - $5,270

Fees vary depending on subjects you enrol into. This course also has an incidentals cost of $24.00 for Headset.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    People working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies. Possible job roles include Help Desk Officer, Help Desk Assistant, ICT Operations Support, ICT User Support, PC Support, Technical Support.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate III in Information, Digital Media and Technology (ICT30115)
    Skills covered include workplace safety, communication, user documentation, operating systems and diagnostic testing. To complete the qualification you are required to complete all 6 core units and 11 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates find jobs or continue studying.
    of TAFE SA graduates are satisfied with the overall quality of training.

    * 2017 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on

    Not all units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Create user documentation 20
    Implement and monitor environmentally sustainable work practices 40
    Install and optimise operating system software 20
    Participate effectively in WHS communication and consultation processes 30
    Run standard diagnostic tests 20
    Work and communicate effectively in an ICT environment 40


    Name Nominal Hours
    Administer network peripherals 20
    Apply introductory programming techniques 40
    Author interactive media 50
    Automate processes 40
    Build a small wireless local area network 20
    Build simple websites using commercial programs 40
    Care for computer hardware 20
    Configure and administer a network operating system 70
    Connect internal hardware components 20
    Contribute to copyright, ethics and privacy in an ICT environment 40
    Create a markup language document to specification 20
    Create a simple markup language document 30
    Customise packaged software applications for clients 80
    Determine and confirm client business requirements 40
    Develop cascading style sheets 20
    Develop macros and templates for clients using standard products 60
    Implement system software changes 40
    Install and configure virtual machines for sustainable ICT 50
    Install and manage network protocols 40
    Install, configure and secure a small office or home office network 50
    Maintain equipment and software 20
    Operate application software packages 60
    Prepare video assets 30
    Produce digital images for the web 30
    Provide basic system administration 20
    Provide ICT advice to clients 40
    Review and maintain a website 50
    Transfer content to a website using commercial packages 20
    Use advanced features of computer applications 40
    Use social media tools for collaboration and engagement 20
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