Certificate IV Program in Information Technology (Industry Placement Pathway)

TAFE SA Code: CP00253

Incorporating: Certificate IV in Information Technology (ICT40118)


Learn remote desktop support skills while undertaking work experience at DXC.

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Up to 9 months 

Full Time

Locations & Applications

Campus / Location
Study Mode
Study Load

Information Session:

Thursday 31 October 2019
5:30-7:00pm at Adelaide City Campus - Lecture Theatre B.127

Course Admission Requirements

you must have:

  • Satisfactory performance in an IT skills assessment
If there are more applications for this course than places available, applicants will be ranked by IT skills assessment score.
If you have a verified disability/medical condition and require additional support to demonstrate satisfactory reading, writing and numeracy skills please contact Student Services prior to applying to discuss your needs. To be eligible for support you must provide medical documentation to verify your disability/medical condition.

Total Fees for the 9 month course
$3,362 - $3,936
$2,255 - $2,640

This course is subsidised through the Government of South Australia's Subsidised Training initiative. Assessing your eligibility may include participation in a Language, Literacy and Numeracy pre-assessment. Concessions apply to Subsidised Training only.

Subsidised Training Eligibility
Full Fee
$6,355 - $7,440

Fees vary depending on subjects you enrol into. This course also has an incidentals cost of $195.00 for External SSD Hard Drive and headset.

    • At the start of the course students will undertake induction training full-time for 3 weeks covering work-placement guidelines, service-desk culture, communication techniques, call simulations and remote desktop simulations. Subsequently students will be expected to present for work experience at DXC Technologies 2 to 3 days per week over a 6-month period.
    • You are required to have a current National Criminal Check and Working with Children Check (DCSI) before undertaking the work placement.
    • Applicants will be contacted with details on how to complete the IT skills assessment.
    • Students wishing to access subsidised training are required to demonstrate satisfactory reading, writing and numeracy skills by undertaking the Core Skills Profile for Adults (CSPA).
    • Reading, writing and numeracy skills are assessed using the Core Skills Profile for Adults (CSPA). This assessment is used to determine whether you will be required to undertake additional support units alongside your qualification or undertake a pathway course before commencing your chosen qualification. If you receive an offer, more information will be provided at your enrolment session.
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Help desk and support workers.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Skills Covered

    Certificate IV Program in Information Technology (Industry Placement Pathway)
    This course, offered in partnership with DXC technology, offers the benefit of both classroom training and real-world work experience. The focus will be on remote desktop support skills and includes a significant vocational placement at DXC Technology premises (Felixstow). Students study at TAFESA and undertake work experience at DXC simultaneously for most of this course. To complete the qualification you are required to complete all 5 core units and 15 elective units.


    Successful completion of this course provides you with the following qualifications:

    Qualification TAFE SA Code National Code
    Certificate IV in Information Technology TP01120 ICT40118

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates find jobs or continue studying.
    of TAFE SA graduates are satisfied with the overall quality of training.

    * 2017 NCVER Student Outcomes Survey findings
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