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Perform administrative and customer service roles in a variety of business settings

TAFE SA business qualifications can lead you to administrative and business management careers in a range of industries. Course cover topics such as customer service, business administration, small business, record keeping and international business. Our simulated businesses provide real-world business experience.

Get Real with the Simulated Business environment at Adelaide City

The new simulated business environment at the Adelaide City Campus is a centre for business excellence where students learn in a setting far removed from a traditional classroom. The revamped space features two TAFE SA simulated businesses one with a generic business flavour and one with a medical/health receptionist focus. There are meeting rooms, break-out areas, a centralised utility room with the latest office equipment, and an impressive reception area where hands-on experience is gained for those learning customer engagement and reception skills.

With employability skills as the key focus, courses taught out of this space include Business, Administration, Health Support, Government plus a range of industry specialisations.

Business and Administration Courses

Award Courses Help… National Code
Certificate II in BusinessBSB20115
Certificate II in Health Support ServicesHLT23215
Certificate III in BusinessBSB30115
Certificate III in Business AdministrationBSB30415
Certificate III in Business Administration (Medical)BSB31115
Certificate III in Customer EngagementBSB30215
Certificate III in Health AdministrationHLT37315
Certificate III in Micro Business OperationsBSB30315
Certificate IV in BusinessBSB40215
Certificate IV in Business AdministrationBSB40515
Certificate IV in Health AdministrationHLT47315
Certificate IV in New Small BusinessBSB42615
Certificate IV in RecordkeepingBSB41715
Diploma of BusinessBSB50215
Diploma of Business AdministrationBSB50415
Diploma of Business Administration/Bachelor of Business - Flinders Uni Pathway
Diploma of Business/Bachelor of Business - Flinders Uni Pathway
Advanced Diploma of BusinessBSB60215
Short Courses Help… Duration
A Guide to Starting a New Business2 hours
Business Assistant - Deliver a Service to Customers8 weeks
Business Assistant - Organise Business Meetings4 weeks
Business Assistant - Organise Business Travel4 weeks
Business Assistant - Organise Schedules4 weeks
Business Assistant - Write Complex Documents8 weeks
Customer Engagement - Conduct Customer Engagement8 weeks
Customer Engagement - Prepare for Work in a Customer Engagement Environment4 weeks
Customer Engagement - Process Customer Complaints4 weeks
Customer Engagement - Work Effectively in Customer Engagement4 weeks
Financial Administration - Maintain a General Ledger - MYOB8 weeks
Financial Administration - Manage Payroll - MYOB4 weeks
Financial Administration - Payroll, Accounts and Ledgers8 weeks
Financial Administration - Process Accounts Payable and Receivable - MYOB8 weeks
Financial Administration - Process Payroll - MYOB4 weeks
Health Administration - Apply the Principles of Confidentiality, Privacy and Security4 weeks
Health Administration - Comply with Infection Prevention and Control4 weeks
Health Administration - Interpret and Apply Medical Terminology8 weeks
Health Administration - Participate in Workplace Health and Safety4 weeks
Health Administration - Respond Effectively to Client Behaviours of Concern4 weeks
Keyboarding Speed and Accuracy - Skills Testing1 hour
Legal Administration - Apply Knowledge of the Legal System8 weeks
Legal Administration - Carry out Search of the Public Record4 weeks
Legal Administration - Legal Terminology8 weeks
Manage Business Document Design and Development8 weeks
Manage Recordkeeping - Maintain Online Records8 weeks
Manage Recordkeeping - Provide Information from Records4 weeks
Manage Recordkeeping - Review Record Status4 weeks
Manage Recordkeeping - Set up a Small Business Records System8 weeks
Managing Customer Behaviour1 day
Market the Small Business12 hours
Medical Terminology for Admin Staff1 day
Microsoft Office Training - Create and Use Databases4 weeks
Microsoft Office Training - Create and Use Spreadsheets4 weeks
Microsoft Office Training - Create Electronic Presentations4 weeks
Microsoft Office Training - Design and Produce Text Documents8 weeks
Microsoft Office Training - Produce Desktop Published Documents8 weeks
Microsoft Office Training - Produce Simple Word Processed Documents8 weeks
Microsoft Office Training - Produce Spreadsheets8 weeks
MYOB for Business - Advanced3 hours
MYOB for Business - Beginner1 day
MYOB for Business - Payroll1 day
Plan and Organise Effective Meetings3 hours
Plan and Organise Effective Minute Taking3 hours
Prepare an Effective Cover Letter3 hours
Prepare an Effective CV3 hours
Preparing a Public Sector Job Application1 day
Team Building for Administrators1 day
Undertake Recordkeeping Functions - Control Records8 weeks
Undertake Recordkeeping Functions - Disposal of Records4 weeks
Undertake Recordkeeping Functions - Maintain Business Records4 weeks
Undertake Recordkeeping Functions - Retrieve Information from Records4 weeks
Undertake Small Business Planning12 hours
Apprenticeships and Traineeships Help… National Code
Certificate II in Health Support ServicesHLT23215
Certificate III in BusinessBSB30115
Certificate III in Business AdministrationBSB30415
Certificate III in Business Administration (Medical)BSB31115
Certificate III in Customer EngagementBSB30215
Certificate III in Health AdministrationHLT37315
Certificate IV in BusinessBSB40215
Certificate IV in Business AdministrationBSB40515
Certificate IV in Health AdministrationHLT47315
Diploma of BusinessBSB50215
Diploma of Business AdministrationBSB50415
* Eligibility criteria applies. See course details to check if you meet the requirements for funding.

Business Applications Courses

Learn how to use common business software applications with our suite of short courses that have been designed especially for business users:

Run your own small business

TAFE SA small business management courses help prepare you to run your own small business. Topics include legal and risk management, finances and marketing, business planning, recordkeeping, IT and customer service.

Certificate IV in Small Business Management

Student Program Information Guides

The following PDF guides provide detailed information about courses: