Perform administrative and customer service roles in a variety of business settings

TAFE SA business qualifications can lead you to administrative and business management careers in a range of industries. Course cover topics such as customer service, business administration, small business, record keeping and international business. Our simulated businesses provide real-world business experience.

Build a career in international trade

Learn about the complexities involved in the global exchange of goods and services. In a TAFE SA international business course, you will learn international trade terminology and knowledge of a variety of international trade contexts. Topics include compliance, administration, building international business networks and developing client relationships.

Diploma of International Business

Business and Administration Courses

Award Courses Help… National Code
Certificate II in BusinessBSB20115
Certificate II in Customer EngagementBSB20215
Certificate II Program in Health Support Services (Health Administration)
Certificate III in BusinessBSB30115
Certificate III in Business AdministrationBSB30415
Certificate III in Business Administration (Education)BSB30915
Certificate III in Business Administration (Legal)BSB31015
Certificate III in Business Administration (Medical)BSB31115
Certificate III in Customer EngagementBSB30215
Certificate III in Micro Business OperationsBSB30315
Certificate III in RecordkeepingBSB30815
Certificate IV in BusinessBSB40215
Certificate IV in Business AdministrationBSB40515
Certificate IV in International TradeBSB41115
Certificate IV in RecordkeepingBSB41715
Diploma of BusinessBSB50215
Diploma of Business AdministrationBSB50415
Diploma of Business Administration/Bachelor of Business - Flinders Uni Pathway
Diploma of Business/Bachelor of Business - Flinders Uni Pathway
Diploma of International BusinessBSB50815
Diploma of International Business/ Bachelor of Business (International Business) - Flinders Uni Pathway
Diploma of International Business/Bachelor of Arts-Uni of Adelaide Pathway
Advanced Diploma of BusinessBSB60215
Short Courses Help… Duration
A Guide to Starting a New Business3 hours
Apply Basic Concepts of Sustainability8 weeks
Customer Engagement - Conduct Customer Engagement8 weeks
Customer Engagement - Prepare for Work in a Customer Engagement Environment4 weeks
Customer Engagement - Process Customer Complaints4 weeks
Customer Engagement - Work Effectively in Customer Engagement4 weeks
Design and Produce Professional Organisational Documents1 day
Develop and Apply Principles of Sustainable Production and Consumption8 weeks
Develop and Implement a Program to Support Behaviour Change for a Sustainability Initiative8 weeks
Financial Administration - Process Accounts Payable and Receivable - MYOB8 weeks
Financial Administration - Process Payroll - MYOB8 weeks
Hands On Reception1 day
Health Administration - Apply the Principles of Confidentiality, Privacy and Security4 weeks
Health Administration - Comply with Infection Prevention and Control4 weeks
Health Administration - Interpret and Apply Medical Terminology8 weeks
Health Administration - Participate in Workplace Health and Safety4 weeks
Health Administration - Respond Effectively to Client Behaviours of Concern4 weeks
Implement Good Customer Service Strategies3 hours
Keyboarding Speed and Accuracy - Skills Testing1 hour
Legal Administration - Apply Knowledge of the Legal System8 weeks
Legal Administration - Apply the Principles of Confidentiality and Security4 weeks
Legal Administration - Carry out Search of the Public Record4 weeks
Legal Administration - Legal Terminology8 weeks
Manage Recordkeeping - Maintain Online Records8 weeks
Manage Recordkeeping - Provide Information from Records4 weeks
Manage Recordkeeping - Review Record Status4 weeks
Manage Recordkeeping - Set up a Small Business Records System8 weeks
Managing Customer Behaviour1 day
Medical Terminology for Admin Staff1 day
Microsoft Office Training for Beginners2 days
MYOB for Business - Advanced3 hours
MYOB for Business - Beginner1 day
MYOB for Business - Intermediate1 day
MYOB for Business - Payroll1 day
Plan and Organise Effective Meetings3 hours
Plan and Organise Effective Minute Taking3 hours
Prepare an Effective Cover Letter3 hours
Prepare an Effective CV3 hours
Prepare Effective Report and Briefing Papers3 hours
Preparing a Public Sector Job Application1 day
Produce Professional Documents using Microsoft Office8 weeks
Produce Professional Documents using PowerPoint4 weeks
Produce Professional Documents using Publisher4 weeks
Produce Professional Documents using Spreadsheets8 weeks
Small Business Assistant - Deliver a Service to Customers8 weeks
Small Business Assistant - Handle Mail4 weeks
Small Business Assistant - Organise Business Meetings4 weeks
Small Business Assistant - Organise Business Travel4 weeks
Small Business Assistant - Organise Schedules4 weeks
Team Building for Administrators1 day
Undertake Recordkeeping Functions - Control Records8 weeks
Undertake Recordkeeping Functions - Disposal of Records4 weeks
Undertake Recordkeeping Functions - Maintain Business Records4 weeks
Undertake Recordkeeping Functions - Retrieve Information from Records4 weeks
Undertake Recordkeeping Functions - Review Recordkeeping Functions4 weeks
Use Application Packages37 hours
* Eligibility criteria applies. See course details to check if you meet the requirements for funding.

Run your own small business

TAFE SA small business management courses help prepare you to run your own small business. Topics include legal and risk management, finances and marketing, business planning, recordkeeping, IT and customer service.

Certificate IV in Small Business Management