Think of them as communication agents in a healthcare setting. The main responsibility of Aboriginal and Torres /Strait Islander Health Workers is to liaise between medical professionals and Indigenous patients to improve the quality of health services provided to patients. Feelings of discomfort, anxiety and confusion are common experiences for patients when visiting the doctor. For Aboriginal and Torres Strait Islander patients, these feelings may be heightened by factors such as a lack of understanding of the respective cultures and values of practitioner and patient. By helping to bridge the cultural differences that may exist, the role of Aboriginal and Torres Strait Islander health workers is one of great importance.
Helping and Community ServicesInfluencing and Personal ContactMedical