Participants will gain the skills and knowledge required to participate in customer engagement operations, including defining the requirements and expectations of the organisation. No refunds apply unless the course is cancelled by TAFE SA. International students on a Student visa (subclass 500) are not eligible to undertake short courses.
Customer Engagement - Prepare for Work in a Customer Engagement Environment
- Relate own role to customer engagement operations
- Reflect on personal performance
- Maintain a professional approach to employment
- Participate in a workplace team