SHORT COURSE

Working as a Customer Service Officer

Description

Participants will gain the skills and knowledge required to conduct customer contact operations. The course requires an understanding of organisational requirements, expectations, policies and procedures.

  • Students must have basic literacy and numeracy skills and must be familiar with using a personal computer

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.

Location

Online

Date

Fri 15 May 20

Class Times
Study from Mon 3 Feb 20. Continuous enrolments until Fri 15 May 20.
Student Visa (500)

Not Eligible

Cost

$150.00

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For more details on short course enrolments, discounts, refunds, international student eligibility and more, please visit Applying for Short Courses
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