SHORT COURSE

Preparing for Work as a Customer Service Operator


Description

Participants will gain the skills and knowledge required to prepare for working in a customer engagement operations, including defining the requirements and expectations of the organisation.

4 weeks
Prepare for work in a customer engagement environment (BSBCUE205)

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.

For details on the short course refund policy, enrolment process, international student eligibility and more, please visit Applying for Short Courses
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