Description

What's it all about?

You'll start with learning how to support endpoints, networks, and users by diagnosing problems and documenting them. Then, you'll move on to working as a part of a help desk team and troubleshooting networks and endpoints. Finally, you'll learn how to remotely support users and access networks. This course will give you the knowledge and skills you need to be successful in IT.

The course is offered in partnership with Cisco Networking Academy.

What you need to know?

Basic literacy in IT

For organisations that wish to pay the student fees for this course and are unable to pay by credit card via the website, please contact the Short Course team via email at ShortCourses@tafesa.edu.au to organise a Third Party Payment invoice.