This course has been developed to assist businesses and customer service staff identify, understand and attend to customer expectations at all stages of interaction.
The course aims to equip you with skills and techniques to better predict, identify and solve a variety of customer difficulties that may arise.
Assist with customer difficulties (SIRXCEG002)
Wed 23 Oct 19
This delivery is offered under State Government funding subsidies. Eligible students must be an Australian Citizen/Permanent Resident, be 16 years of age or over and reside in an eligible regional location.
Course enquiries and more information
Freecall 1800 882 661