Assist with Customer Difficulties


This course has been developed to assist businesses and customer service staff identify, understand and attend to customer expectations at all stages of interaction.

The course aims to equip you with skills and techniques to better predict, identify and solve a variety of customer difficulties that may arise.

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.


Wed 23 Oct 19

Class Times
Wednesday 10:00am-2:00pm
1 day x 4 hours
Cost Eligibility

This delivery is offered under State Government funding subsidies. Eligible students must be an Australian Citizen/Permanent Resident, be 16 years of age or over and reside in an eligible regional location.



Add to Cart

For more details on short course enrolments, discounts, refunds, international student eligibility and more, please visit Applying for Short Courses
Back to Top