Certificate IV in Business

National Code: BSB40120
TAFE SA Code: TP01231


This course provides you with the skills to lead and supervise people in a business environment. Business supervisors lead people in a range of specialities including customer service, financial and general administration, innovation, interpersonal communication, IT, marketing, project management, management, research, and risk management.

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12 months 

Full Time or Part Time equivalent

Management Consultant

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course.

Please Read Before Applying

Entry Recommendations
Recommended for those interested in working in clerical, administrative or operational industries.

Attendance Requirements (subject to change)
Attendance Requirements (subject to change): This course is either a blend of virtual online classes or face to face classes which are scheduled at locations and times outlined in the information session conducted by lecturers.

Industry Conditions and Skills
Computer skills to be able to navigate and use online content.

Additional Uniforms, Equipment and Costs
Computer and the internet.

Average cost per semester
Total Fees for the 12 month course
You may be eligible for government subsidised training.
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).
Full Fee

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Project manager, administration supervisor, personal assistant, customer service supervisor/business administration manager.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate IV in Business (BSB40120)
    This qualification covers a range of business skills necessary to be successful in a number of business environments. These may include customer service, marketing, business communication or work health and safety. To complete the qualification you are required to complete all 6 core units and 6 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates are satisfied with the overall quality of training.
    of TAFE SA graduates would recommend their training.

    * 2023 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Apply communication strategies in the workplace 50
    Apply critical thinking to work practices 50
    Build and maintain business relationships 35
    Implement and monitor WHS policies, procedures and programs 50
    Use digital technologies to collaborate in a work 50
    Write complex documents 50


    Name Nominal Hours
    Design and produce complex spreadsheets 50
    Design and produce complex text documents 100
    Develop personal work priorities 40
    Implement customer service strategies 40
    Manage personal health and wellbeing 60
    Undertake project work 60
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