Diploma of Community Services

National Code: CHC52015
TAFE SA Code: TP00832


This course provides training for community services, case management and social housing workers involved in managing, coordinating and/or delivering person-centred services to individuals, groups and communities.

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Up to 18 months 

Full Time or Part Time equivalent

In response to COVID-19, TAFE SA has had to make some changes to how courses are delivered. If any changes are made to the delivery or completion date of your course, TAFE SA will communicate with you directly.

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements


  • Certificate IV or higher in a Community Services or Health related area OR
  • Evidence of current employment as a senior worker/team leader/supervisor in a community services role for a period of 12 months or more and provide evidence of this before an offer is made
If you have a verified disability/medical condition and require additional support to demonstrate satisfactory reading, writing and numeracy skills please contact Student Services prior to applying to discuss your needs. To be eligible for support you must provide medical documentation to verify your disability/medical condition.

Average cost per semester
Total Fees for the 18 month course
$1,578 - $1,728
$4,734 - $5,184
$986 - $1,080
$2,959 - $3,240

This course is subsidised through the Government of South Australia's Subsidised Training initiative. Assessing your eligibility may include participation in a Language, Literacy and Numeracy pre-assessment. Concessions apply to Subsidised Training only.

Subsidised Training Eligibility
Full Fee
$2,301 - $2,520
$6,904 - $7,560

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary.

    • Note: This existing worker program is specifically aimed at Recognition of Prior Learning (RPL) and work experience which is set to a ten-week process. You must be able to receive RPL for all units of competency for the qualification. If you are not granted RPL for any of the units of competency for the qualification, you will be referred to blended study or other course options. You will be contacted by TAFE SA to verify employment status before offers are made.
    • This qualification requires a combination of online study and compulsory weekly attendance on campus. In addition to this, students will be required to attend a localised industry specific setting for work placement and complete industry experience at Bower Place Complex Needs Clinic www.bowerplace.com.au - a practicing clinic; located in Gawler Place, ADELAIDE.
    • For participation in this qualification, students will be required to obtain a clearance from the Department of Communities and Social Inclusion at their expense. For more information please go to https://screening.dcsi.sa.gov.au/
    • Reading, writing and numeracy skills are assessed using the Core Skills Profile for Adults (CSPA). This assessment is used to determine whether you will be required to undertake additional support units alongside your qualification or undertake a pathway course before commencing your chosen qualification. If you receive an offer, more information will be provided at your enrolment session.
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    VET Student Loan

    This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Case coordinator, case manager, client service assessor, coordinator family support services, welfare worker, social welfare worker, early intervention coordinator, community worker.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Diploma of Community Services (CHC52015)
    This qualification covers workplace communication strategies, service programs, impacts of sociological factors, diversity, legal and ethical requirements, debriefing and support processes, professional practice and workplace safety. To complete the qualification you are required to complete all 8 core units and 8 elective units. To achieve this qualification, students must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates find jobs or continue studying.
    of TAFE SA graduates are satisfied with the overall quality of training.

    * 2019 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Analyse impacts of sociological factors on clients in community work and services 100
    Develop and implement service programs 100
    Develop workplace communication strategies 100
    Facilitate workplace debriefing and support processes 120
    Manage and promote diversity 80
    Manage legal and ethical compliance 80
    Manage work health and safety 40
    Reflect on and improve own professional practice 120


    Name Nominal Hours
    Apply specialist interpersonal and counselling interview skills 60
    Assess co-existing needs 80
    Confirm client developmental status 60
    Coordinate complex case requirements 75
    Develop and implement procedures to enable young people to address their needs 55
    Develop and maintain networks and collaborative partnerships 80
    Develop, facilitate and review all aspects of case management 75
    Facilitate responsible behaviour 40
    Facilitate the counselling relationship and process 120
    Identify and respond to children and young people at risk 40
    Manage service response to young people in crisis 150
    Plan and conduct group activities 70
    Promote Aboriginal and/or Torres Strait Islander cultural safety 25
    Provide case management supervision 120
    Provide person-centred services to people with disability with complex needs 90
    Provide services for young people appropriate to their needs and circumstances 90
    Support counselling clients in decision-making processes 120
    Work in an alcohol and other drugs context 80
    Work with people with mental health issues 80
  • Studying at TAFE SA is one of the easiest pathways towards a University Degree. Credit Transfer is the formal recognition that parts of a TAFE SA course are equivalent in content and level to parts of some University courses. Below are the Credit Transfer details for this course. View all TAFE SA Credit Transfer Agreements

    University University Course Details
    Bachelor of Humanitarian and Community Studies
    Bachelor of Social Work
    Bachelor of Social Work
    Bachelor of Arts
    Bachelor of Social Sciences
    Bachelor of Psychological Science
    Bachelor of Social Science (Human Services) with Bachelor of Psychological Science
    Bachelor of Social Work
    Bachelor of Psychological Science and Sociology (Online program)
    Bachelor of Community Health (Online program)
    Bachelor of Social Science (Human Services)
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