Certificate II in Community Services

National Code: CHC22015
TAFE SA Code: TP00823


This course introduces you to general skills for working in the community services sector with a focus on developing skills in a variety of industry and residential settings.

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5 months 

Full Time or Part Time equivalent

Locations & Applications

Campus / Location
Study Mode
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Course Admission Requirements

If you have a verified disability/medical condition and require additional support to demonstrate satisfactory reading, writing and numeracy skills please contact Student Services prior to applying to discuss your needs. To be eligible for support you must provide medical documentation to verify your disability/medical condition.

Full Fee
Fee Free

This course is free for Aboriginal and Torres Strait Islanders.

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    This qualification may be used as a pathway qualification into community services work and a number of Community Services & Health courses at Certificate III level. It may apply specifically to workers who support individuals by providing a first point of contact in a crisis situation and referral to a broad range of services, or workers in residential facilities and/or in community services under direct or regular supervision within clearly defined organisation guidelines and service plans.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate II in Community Services (CHC22015)
    This course covers communication, working with diverse people, organisation and workplace safety. To complete the qualification you are required to complete all 5 core units and 4 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates are satisfied with the overall quality of training.
    of TAFE SA graduates would recommend their training.

    * 2021 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Communicate and work in health or community services 30
    Organise and complete daily work activities 20
    Participate in workplace health and safety 20
    Provide first point of contact 35
    Work with diverse people 40


    Name Nominal Hours
    Identify and respond to children and young people at risk 40
    Interact effectively with others at work 10
    Manage personal stress in the workplace 40
    Participate in simple spoken interactions at work 10
    Promote Aboriginal and/or Torres Strait Islander cultural safety 25
    Provide basic emergency life support 12
    Provide first aid 18
    Use digital technology for routine workplace tasks 15
    Write simple workplace information 10
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