QUALIFICATION

Certificate II in Community Services


National Code: CHC22015
TAFE SA Code: TP00823


Description

This course provides skills for working within the broader community services as well as transferable skills for many other industries. It is an entry level course. Not all electives are included below; alternative units may be selected, in consultation with TAFE SA staff, to suit schools' individual needs. This qualification may be used as a pathway for workforce entry as community service workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines. Further study pathways may include: Certificate III in Community Services, Certificate III in Early Childhood Education and Care, Certificate III in Individual Support.

Example Career Profile
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Counsellor and Community Worker

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate II in Community Services (CHC22015)

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    90%*
    of TAFE SA graduates are satisfied with the overall quality of training.
    87%*
    of TAFE SA graduates would recommend their training.



    * 2023 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.

    Core

    Name Nominal Hours
    Communicate and work in health or community services 30
    Organise and complete daily work activities 20
    Participate in workplace health and safety 20
    Provide first point of contact 35
    Work with diverse people 40

    Elective

    Name Nominal Hours
    Identify and respond to children and young people at risk 40
    Interact effectively with others at work 10
    Manage personal stress in the workplace 40
    Participate in simple spoken interactions at work 10
    Promote Aboriginal and/or Torres Strait Islander cultural safety 25
    Provide basic emergency life support 12
    Provide first aid 18
    Use digital technology for routine workplace tasks 15
    Write simple workplace information 10
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