SHORT COURSE

Responding to Customer Enquiries

Description

Participants will gain the skills and knowledge required to respond effectively to customer engagement while complying with requirements and using a variety of communication methods.

Students may study from the week beginning 22 July and enrol anytime until Friday 18 October.

  • Students must have basic literacy and numeracy skills and must be familiar with using a personal computer

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.

Location

Online

Date

Fri 18 Oct 19

Class Times
Continuous enrolments until 18 Oct. Commence study from 22 Jul

Cost

$250.00

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For more details on short course enrolments, discounts, refunds, international student eligibility and more, please visit Applying for Short Courses
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