Responding to Customer Enquiries


Participants will gain the skills and knowledge required to respond effectively to customer engagement while complying with requirements and using a variety of communication methods.

8 weeks
Conduct customer engagement (BSBCUE203)

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.

For details on the short course refund policy, enrolment process, international student eligibility and more, please visit Applying for Short Courses
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