SHORT COURSE

Responding to Customer Complaints

Description

Participants will gain the skills and knowledge required to handle formal and informal negative feedback and complaints from customers.

  • Students must have basic literacy and numeracy skills and must be familiar with using a personal computer

Short Course Delivery Locations Some short courses can provide accreditation for industry-specific registration, while others merely provide skills and knowledge in the subject area. Concession prices are available for some courses.

Location

Online

Date

Fri 8 Nov 19

Class Times
Continuous enrolments until 8 Nov

Cost

$150.00

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For more details on short course enrolments, discounts, refunds, international student eligibility and more, please visit Applying for Short Courses
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