Certificate IV in Business (Records and Information Management)

National Code: BSB40120
TAFE SA Code: TP01304


Recordkeeping supervisors apply well-developed recordkeeping skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Print Course Page
12 months 

Full Time or Part Time equivalent

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements

Please Read Before Applying

Entry Recommendations
This course is recommended for those interested in working in clerical, administrative or operational roles. You will need computer skills to be able to navigate and use online content.

Attendance Requirements (subject to change)
Attendance Requirements (subject to change): This course is either a blend of virtual online classes or face to face classes which are scheduled at locations and times outlined in the information session conducted by lecturers.

Industry Conditions and Skills
You will need computer skills to be able to navigate and use online content.

Additional Uniforms, Equipment and Costs
You will need access to a computer and the internet.

Average cost per semester
Total Fees for the 12 month course
You may be eligible for government subsidised training.
Subsidised training may require applicants to complete a Core Skills Profile Assessment (CSPA).
Full Fee

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

    Read More

    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

    Read More

  • Employment Outcomes

    Medical records officer, records and information officer/clerk, administration officer, assistant records clerk, assistant registry officer.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate IV in Business (Records and Information Management) (BSB40120)
    This course will teach you how to set up a business or records system for a small business, monitor and maintain records in an online environment, identify/apply risk management processes, analyse and present research information and write complex documents. To complete the qualification you are required to complete all 6 core units and 6 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates are satisfied with the overall quality of training.
    of TAFE SA graduates would recommend their training.

    * 2023 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Apply communication strategies in the workplace 50
    Apply critical thinking to work practices 50
    Build and maintain business relationships 35
    Implement and monitor WHS policies, procedures and programs 50
    Use digital technologies to collaborate in a work 50
    Write complex documents 50


    Name Nominal Hours
    Coordinate workplace information systems 40
    Develop personal work priorities 40
    Implement records systems for small business 40
    Maintain and monitor digital information and records 50
    Manage personal health and wellbeing 60
    Provide information from and about records 20
Back to Top