This qualification will prepare you for an entry level position in a variety of roles where reservations and sales are required. This can include a retail travel agency, wholesale tour company, tour operator, hotel, or any of the transport options such as airlines, coach and rail operators.
This qualification provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Possible job titles may include travel consultant (domestic, international, corporate, leisure, online, mobile) reservations officer (tour operator, wholesaler, airline, coach, rail, hotel).
Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.
Qualifications & Skills Covered
Certificate III in Travel
This course provides the skills and knowledge to work effectively in the travel industry and incorporates administrative skills, operational knowledge of booking systems including airline reservations and fares and ticketing, and customer service and sales skills. To complete the qualification you are required to complete all 14 core units and 3 elective units.
Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.
The TAFE SA qualification is subsidised through the Government of South Australia's WorkReady initiative.
To access subsidised training through WorkReady, your suitability to complete the qualification will be assessed. This may include participation in a Language, Literacy and Numeracy pre-assessment.
This course is funded through the Government of South Australia's WorkReady initiative. To find out if you may be eligible for
this funding please visit the TAFE SA website.
There may be incidental fees for additional expenses to those required to complete the course. For example for equipment,
transport or accommodation.
To help with the payment of your fees, you may be able to pay your fees by instalments. To find out more please visit:
You may also be eligible for a fee concession if you hold a current:
- Health Care Card
- Pensioner Concession Card
- Veterans Affairs Card
or if you are a prisoner in a South Australian correctional institution.
To find out more please visit: www.tafesa.edu.au/concession