Certificate III in Tourism

National Code: SIT30116
TAFE SA Code: TP00988


If you have a passion for travel and tourism, your career starts here. This entry-level course is your pathway to a career in this exciting and fast-paced industry. You will gain the skills to work in a range of settings including tour operators, visitor information centres, tourism attractions, cultural and heritage sites, and small businesses in the sector. Learn about sales and bookings, customer service, travel documentation, domestic and international destinations, and the events industry. Choose to go on to further study or step into a position in the dynamic world of tourism. Let TAFE SA take you there.

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6 months 

Full Time or Part Time equivalent

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course

Please Read Before Applying

Entry Recommendations
This is recommended as an entry level course for those interested in the travel and tourism industry. You will need to have some skills in Office 365 and computing.

Attendance Requirements (subject to change)
This course is delivered through a blend of on-campus and online classes with most classes face to face. You will need to attend online and on-campus classes to successfully complete this course. All face to face classes are at Regency campus. Full time students will have on-campus classes 4 days a week from 9.00 to 3.30pm and can complete the course in 6 months. Part time students will have on-campus classes 2 days a week from 9.00 to 3.30pm and can complete this course in 12 months. You are required to go to industry excursions which may be linked to assessments and unit completion. Units on industry software training on SABRE and VTO Ultimate will require on-campus attendance. Students are expected to commit regular weekly time for completion of assessments with specific deadlines.

Industry Conditions and Skills
We recommend you have good communication, interpersonal and numeracy skills. A focus on customer service and the ability to work with people from all backgrounds is needed.

Additional Uniforms, Equipment and Costs

  • excursions, industry visit costs and name badge, $262.50
  • Smart casual attire is acceptable and
  • lecturers will advise of appropriate dress for industry visits

Vocational Placements
There is no compulsory vocational placement. Volunteering can enhance your study and industry experience.

Total Fees for the 6 month course
You may be eligible for government subsidised training.
Subsidised training requires applicants to complete a Core Skills Profile Assessment (CSPA).
Full Fee

This course also has an additional cost of $200.00 for .

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary. Fee updates will be available prior to offers being made.

  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. Job titles may include reservation sales agent for a tour operator, visitor information officer, inbound tour coordinator, booking agent, sales consultant, attractions attendant.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate III in Tourism (SIT30116)
    Content meets the needs of skilled operators who wish to apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Skills covered include customer service, cultural sensitivity and workplace safety. To complete the qualification you are required to complete all 4 core units and 11 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of elective units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all elective units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Participate in safe work practices 12
    Provide service to customers 25
    Show social and cultural sensitivity 20
    Source and use information on the tourism and travel industry 25


    Name Nominal Hours
    Access and Interpret Product Information 65
    Book Supplier Products and Services 20
    Prepare Quotations 30
    Process Travel Related Documentation 26
    Provide advice on Australian destinations 65
    Provide advice on international destinations 30
    Provide responsible service of alcohol 10
    Provide specialist advice on cruises 30
    Source and use information on the events industry 25
    Use a computerised reservations or operations system 120
    Work effectively with others 15
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