This course provides the skills and knowledge for an individual to be competent in a range of well-developed tourism sales, operational and tour delivery skills. Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered, or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or on-board form of transportation.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. Job titles may include reservation sales agent for a tour operator, visitor information officer, inbound tour coordinator, booking agent, sales consultant, attractions attendant.
Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.
Qualifications & Skills Covered
Certificate III in Tourism
Content meets the needs of skilled operators who wish to apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Skills covered include customer service, cultural sensitivity and workplace safety. 4 core units and 11 electives.
Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.
The TAFE SA qualification is subsidised through the Government of South Australia's WorkReady initiative.
To access subsidised training through WorkReady, your suitability to complete the qualification will be assessed. This may include participation in a Language, Literacy and Numeracy pre-assessment.
This course is funded through the Government of South Australia's WorkReady initiative. To find out if you may be eligible for
this funding please visit the TAFE SA website.
There may be incidental fees for additional expenses to those required to complete the course. For example for equipment,
transport or accommodation.
To help with the payment of your fees, you may be able to pay your fees by instalments. To find out more please visit:
You may also be eligible for a fee concession if you hold a current:
- Health Care Card
- Pensioner Concession Card
- Veterans Affairs Card
or if you are a prisoner in a South Australian correctional institution.
To find out more please visit: www.tafesa.edu.au/concession