Certificate II in Retail Services

Duration Up to 6 months Full Time or Part Time equivalent
National CodeSIR20216
TAFE SA CodeTP00921
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This course provides you with the skills and knowledge for you to be competent in a range of activities and functions requiring basic retail operational knowledge and practical skills. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail outlets.



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Course Admission Requirements

  • No course admission requirements
    If there are more applications for this course than places available, applicants will be ranked by Date of application
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    Employment Outcomes

    Retail is one of the largest employment sectors in Australia with many opportunities for graduates. These roles include merchandising, buying, selling, marketing and styling and can be in a diverse range of businesses including fashion, footwear and accessories. Possible job roles include: Sales Assistant, Customer Service Assistant.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate II in Retail Services (SIR20216)
    This qualification is designed to provide skills in customer service, selling, product knowledge and merchandising. To complete the qualification you are required to complete all 7 core units and 5 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.


     Fee Range (approx)
    Total TAFE SA course cost$1,481 - $1,692
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