This course provides you with the skills and knowledge for you to be competent in a range of activities and functions requiring basic retail operational knowledge and practical skills. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail outlets.
Below is a list of all units that TAFE SA can offer in this qualification.
The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.
Not all units listed below must necessarily be completed to achieve your qualification.
Retail is one of the largest employment sectors in Australia with many opportunities for graduates. These roles include merchandising, buying, selling, marketing and styling and can be in a diverse range of businesses including fashion, footwear and accessories. Possible job roles include: Sales Assistant, Customer Service Assistant.
Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.
Certificate II in Retail Services
This qualification is designed to provide skills in customer service, selling, product knowledge and merchandising. To complete the qualification you are required to complete all 7 core units and 5 elective units.
Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.
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