Certificate III in Business Administration (Medical)

National Code: BSB31115
TAFE SA Code: TP00783


This course provides skills that support the effective functioning of medical administrative environment such as general practitioners surgery, medical centre, hospital or allied health practitioners (eg physiotherapy, podiatry, optometry).

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Up to 12 months 

Full Time or Part Time equivalent

Medical Administrative Officer Medical Administrative Officer

In response to COVID-19, TAFE SA has had to make some changes to how courses are delivered. If any changes are made to the delivery or completion date of your course, TAFE SA will communicate with you directly.

Locations & Applications

Campus / Location
Study Mode
Study Load

Course Admission Requirements

  • No course admission requirements
If there are more applications for this course than places available, applicants will be ranked by date of application to this course

Average cost per semester
Total Fees for the 12 month course
Full Fee
$848 - $1,898
$1,696 - $3,795

Fees vary depending on subjects you enrol into. TAFE SA and their agents reserve the right to make any changes necessary.

    • This course has more than one intake each Semester and you will commence at the next available intake.
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Job roles may include Medical Receptionist, Medical Records Clerk, Medical Secretary, Medical Administration Officer.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate III in Business Administration (Medical) (BSB31115)
    This qualification provides skills that support the effective functioning of a medical administrative environment including keyboarding speed and accuracy and workplace safety. To complete the qualification you are required to complete all 2 core units and 11 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates find jobs or continue studying.
    of TAFE SA graduates are satisfied with the overall quality of training.

    * 2019 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

    Not all units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Contribute to health and safety of self and others 20
    Develop keyboarding speed and accuracy 50


    Name Nominal Hours
    Apply the principles of confidentiality, privacy and security within the medical environment 20
    Communicate and work in health or community services 30
    Comply with infection prevention and control policies and procedures 25
    Create electronic presentations 20
    Design and produce digital text documents 90
    Design and produce spreadsheets 35
    Interpret and apply medical terminology appropriately 60
    Maintain patient records 20
    Manage patient record keeping system 50
    Organise personal work priorities and development 30
    Organise schedules 15
    Prepare and process medical accounts 30
    Work with diverse people 40
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