AWARD COURSE

Certificate II in Business

National Code: BSB20115
TAFE SA Code: TP00761

Description

This course will help you understand the role and responsibility of administration support. These skills will enable you to perform a range of routine administrative tasks including WHS processes, customer service, information management, innovation, interpersonal communication, computing, and sustainability.

Duration

Example Career Profile

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Up to 6 months

Full Time or Part Time equivalent

Receptionist Receptionist

Locations & Applications

Campus / Location

Code

Study Mode

Study Load

Scheduled

Online

557322

Online – learn at your own pace, in your own space. Lecturer support will be provided via email and interaction with fellow students may be available via forums and chat groups. Online courses require access to a computer with an internet connection.

Adelaide City

501305

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Berri

546300

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Clare

545006

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Elizabeth

521025

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Gilles Plains

540324

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Mount Barker

509344

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Mount Gambier

555016

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Murray Bridge

510044

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Noarlunga

515037

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Port Augusta

534003

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Port Lincoln

524003

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Port Pirie

528001

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Regency Park

552382

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Victor Harbor

516013

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Whyalla

539001

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Full & Part Time

Icon Legend

On Campus/Location

On campus/location – learn in a classroom environment that gives you the opportunity to interact with your lecturer and fellow students in person.

Online

Online – learn at your own pace, in your own space. Lecturer support will be provided via email and interaction with fellow students may be available via forums and chat groups. Online courses require access to a computer with an internet connection.

Blended

Blended – learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

External

External – course materials may be mailed out in print format or sent via email. Lecturer support may be provided by phone and email. Most courses will require access to a computer with an internet connection.

Workplace

Workplace – if you are currently employed in a job but do not have a formal qualification TAFE SA can recognise the skills you already have. The duration of the course will be determined by your individual study plan.

Full Time

Full Time classes

Part Time

Part Time classes

Day Classes

Day time classes

Evening Classes

Evening time classes

International

A course available to International students

Course Admission Requirements

No course admission requirements, however, students wishing to access subsidised training will be required to demonstrate satisfactory reading, writing and numeracy skills.

If there are more applications for this course than places available, applicants will be ranked by Date of application

If you have a verified disability/medical condition and require additional support to demonstrate satisfactory reading, writing and numeracy skills please contact Student Services prior to applying to discuss your needs. To be eligible for support you must provide medical documentation to verify your disability/medical condition.

Fees

Total Fees for the 6 month course

Subsidised

$123 - $203

Concession

$123 - $203

This course is subsidised through the Government of South Australia's Subsidised Training initiative. Assessing your eligibility may include participation in a Language, Literacy and Numeracy pre-assessment. Concessions apply to Subsidised Training only.

Subsidised Training Eligibility

Full Fee

$1,384 - $2,288

Important Information
- Some units may not be available at some campuses. In particular, specialist Units (eg health) may not be offered on-campus but can be completed online. Study sessions may vary including a combination of on-campus, online and/or independent study. Lecturer support will be available for all options.

Help with Fees

Upfront Payment

Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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Payment Plan

If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

Read More

Employment Outcomes & Skills Covered

Employment Outcomes

Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist/Front office.

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Qualifications & Skills Covered

Certificate II in Business (BSB20115)
You will learn to develop/refine customer service skills, process and maintain workplace information, communicate with people from diverse backgrounds and develop/refine employability skills. To complete the qualification you are required to complete 1 core unit and 11 elective units.

Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.

87%*
of TAFE SA graduates find jobs or continue studying.

89%*
of TAFE SA graduates are satisfied with the overall quality of training.

* 2017 NCVER Student Outcomes Survey findings

Course Units

Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

Not all units listed below must necessarily be completed to achieve your qualification.

Core

Name	Nominal Hours	Subject Code	National Code
Contribute to health and safety of self and others	20	FABNX	BSBWHS201

Elective

Name	Nominal Hours	Subject Code	National Code
Communicate in the workplace	40	FABYA	BSBCMM201
Create and use spreadsheets	30	FACRS	BSBITU212
Deliver a service to customers	40	FABYB	BSBCUS201
Handle mail	15	FABYN	BSBINM202
Organise and complete daily work activities	20	FABZN	BSBWOR202
Prepare and process financial documents	30	TABDR	TLIP2029
Process and maintain workplace information	30	FABYM	BSBINM201
Produce digital text documents	60	FACRR	BSBITU211
Purchase goods and services online	40	FACSA	BSBITU315
Use business technology	20	FABPG	BSBWOR204
Use digital technologies to communicate remotely	20	FACSE	BSBITU213
Work effectively in a business environment	30	FABYL	BSBIND201
Work effectively with others	15	FABPH	BSBWOR203

Business and Administration

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