Important Information

• Some units may not be available at some campuses. In particular, specialist Units (eg health) may not be offered on-campus but can be completed online. Study sessions may vary including a combination of on-campus, online and/or independent study. Lecturer support will be available for all options.

View Course Units

Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on www.training.gov.au.

Not all units listed below must necessarily be completed to achieve your qualification.

Core

Name	Nominal Hours	Subject Code	National Code
Contribute to health and safety of self and others	20	FABNX	BSBWHS201

Elective

Name	Nominal Hours	Subject Code	National Code
Communicate electronically	20	FABYZ	BSBITU203
Communicate in the workplace	40	FABYA	BSBCMM201
Create and use spreadsheets	30	FABYY	BSBITU202
Deliver a service to customers	40	FABYB	BSBCUS201
Handle mail	15	FABYN	BSBINM202
Organise and complete daily work activities	20	FABZN	BSBWOR202
Participate in environmentally sustainable work practices	20	FABRL	BSBSUS201
Prepare and process financial documents	30	AACAD	TLIP2029A
Process and maintain workplace information	30	FABYM	BSBINM201
Produce simple word processed documents	60	FABYX	BSBITU201
Use business technology	20	FABPG	BSBWOR204
Work effectively in a business environment	30	FABYL	BSBIND201
Work effectively with others	15	FABPH	BSBWOR203

Employment Outcomes

Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist/Front office.

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Qualifications & Skills Covered

Certificate II in Business (BSB20115)
You will learn to develop/refine customer service skills, process and maintain workplace information, communicate with people from diverse backgrounds and develop/refine employability skills. To complete the qualification you are required to complete all 1 core unit and 11 elective units.

Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.