Services

Student records

Student records

Personal information

TAFE SA collects and stores the personal information of students in order to administer applications, enrolments and academic progress and to provide other services to students. This information is managed in accordance with the Information Privacy Principles Instructions issued by the Department of the Premier and Cabinet.

All matters relating to your admission, assessment, progress, course completion, learning difficulties, personal needs and any discussions or negotiations concerning such matters will be treated strictly in confidence. TAFE SA will endeavour to meet your needs regardless of your gender, ethnicity, age, disability, or background, without divulging your personal details unless required by law.

TAFE SA ensures that the personal information it collects:

  • is not excessive
  • is relevant to the purpose
  • is authorised or required by law
  • is as up to date, accurate and complete as possible
  • does not intrude unreasonably into your personal affairs.

Your personal information is securely stored against loss or unauthorised access, and is not misused. In accordance with the Freedom of Information Act 1991, you are able to access your own student files and make changes to your personal information for accuracy, completeness, relevancy or currency.

Your personal information will not be distributed or used for other purposes unless:

  • you have given permission
  • TAFE SA believes using the information is necessary to prevent or reduce a threat to your life, health or safety
  • the use or disclosure is required by law
  • the use is reasonably necessary to enforce the Criminal Law Consolidation Act 1935
  • the use is required by law to be provided to other government departments or statutory bodies.
Students should contact their lecturer if they wish to obtain access to basic personal information held by TAFE SA.  However, the  Freedom of Information Act 1991 (the FOI Act) also gives members of the public a legally enforceable right to access documents held by the government (subject to some exemptions), including a right to access documents regarding a student’s personal affairs held by TAFE SA.    The FOI Act also sets out the process by which a student (or other member of public) can apply to TAFE for amendment of TAFE SA’s records regarding the person’s personal affairs if the person believes that the information is incomplete, incorrect, out of date or misleading. 

Academic information

Your academic information, including your results, is not made available to other interested parties unless:

  • you are under a contract of training, in which case your employer is legally entitled to receive a copy
  • TAFE SA is directed to provide academic information by a court order or similar
  • you have signed a declaration giving TAFE SA the authority to forward academic information to another person or party
  • you are undertaking training outside a training contract under an employer/employee agreement for which your employer is responsible for the fees and has signed a declaration to that effect
  • you are a minor and the person/s are your legal guardians
  • the agency requesting information is subcontracting the training to TAFE SA, which is required to provide results to the agency.

Obtaining past results and qualifications

To obtain academic records

Contact the program area where you studied your course.

Replacing qualifications gained since 1 January 1995

To replace lost, stolen, damaged or destroyed records, complete the Application for Replacement-Reissue-Extract form and send it to the program area where you studied. Form covers all three requests; please indicate which service you wish provided. This must be approved by that area before it goes to the Issuance team. A $50 fee applies for Replacement/Reissue. Contact TAFE SA information on 1800 882 661 for assistance.

Replacing qualifications gained before 1995

To replace lost, stolen, damaged or destroyed records pre 01/01/1995 an extract showing proof of completion can be provided by sending the completed Application for Replacement-Reissue-Extract form. Whilst no admin fee applies a $65 fee may apply if an archive search is required. Contact TAFE SA information on 1800 882 661 for assistance.

Retrieval of student records that were made prior to the use of electronic record-keeping systems may not be possible.