SCHOOLS SHORT COURSE

Customer Service Workshop

Description

This short courses introduces you to use effective communication techniques with colleagues and customers to effectively work in a fun and dynamic team. You will learn how to interact and assist customers with their enquiries and contribute to a successful service culture. You will identify your current skills and interests, explore career options and plan your career in the retail industry.

Course Details

Choosing a TAFE SA course for school students is a great way to get a vocational qualification while you’re still in high school. You may also gain valuable credits towards your SACE Certificate, an apprenticeship, or a diploma or university.

TAFE SA Courses for School students gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment.

Location

TAFE SA Adelaide campus and TAFE SA Noarlunga campus, Retail Classroom

Course Dates

Thursday 21 May 2020

Duration

1  Days, Full Time

Training Format

Fees

$ 165
Minimum of 10 students.

Selection Criteria

No pre-requisites.

Other Details

Please provide own pen.

  • Accredited Unit Name

    National Code

    Nominal Hours

    Communicate in the workplace to support team and customer outcomes

    SIRXCOM001

    40

    Engage the customer

    SIRXCEG001

    30

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