Deliver and Monitor a Service to Customers (Assessment only)

Duration60 hours
Pre-requisitesPlease ensure you have communicated with a TAFE SA Library Studies Lecturer or the TAFE SA Library Studies RPL Coordinator prior to enrolling in this course.

Description

This RPL short course is for library industry workers wishing to have their existing skills and knowledge recognised against a national qualification. Students will be required to provide workplace evidence and examples of the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.

Short Course Delivery Locations Help…

LocationApplication
Online Enrol Now
$60.00 GST inc
10 weeks
Enquire7210 3473
No refunds apply unless the course is cancelled by TAFE SA. International students on a Student visa (subclass 500) are not eligible to undertake short courses.