Certificate III in Business Administration (Medical)

National Code: BSB31115
TAFE SA Code: TP00783


This course provides skills that support the effective functioning of medical administrative environment such as general practitioners surgery, medical centre, hospital or allied health practitioners (eg physiotherapy, podiatry, optometry).

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Up to 18 months 
Medical Administrative Officer Medical Administrative Officer
Study Mode
Study Load

Average cost per semester
Total Fees for the 18 month course

This course is subsidised through the Government of South Australia's Subsidised Training initiative. Assessing your eligibility may include participation in a Language, Literacy and Numeracy pre-assessment. Concessions apply to Subsidised Training only.

Subsidised Training Eligibility
    • Some units may not be available at some campuses. In particular, specialist Units (eg health) may not be offered on-campus but can be completed online. Study sessions may vary including a combination of on-campus, online and/or independent study. Lecturer support will be available for all options.
    • Students will be required to demonstrate satisfactory reading, writing and numeracy skills.
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    Job roles may include Medical Receptionist, Medical Records Clerk, Medical Secretary, Medical Administration Officer.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate III in Business Administration (Medical) (BSB31115)
    This qualification provides skills that support the effective functioning of a medical administrative environment including keyboarding speed and accuracy and workplace safety. To complete the qualification you are required to complete all 2 core units and 11 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates find jobs or continue studying.
    of TAFE SA graduates are satisfied with the overall quality of training.

    * 2017 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on

    Not all units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Contribute to health and safety of self and others 20
    Develop keyboarding speed and accuracy 50


    Name Nominal Hours
    Apply the principles of confidentiality, privacy and security within the medical environment 20
    Communicate and work effectively in health 20
    Comply with infection control policies and procedures 40
    Create electronic presentations 20
    Design and produce digital text documents 90
    Design and produce spreadsheets 35
    Interpret and apply medical terminology appropriately 60
    Maintain patient records 20
    Manage patient record keeping system 50
    Organise personal work priorities and development 30
    Organise schedules 15
    Prepare and process medical accounts 30
    Produce desktop published documents 50
    Write simple documents 30
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