Certificate II in Information, Digital Media and Technology

National Code: ICT20115
TAFE SA Code: TP00735


This course is designed to certify the existing skills of individuals who perform a range of fundamental Information and Communications Technology (ICT) functions using a personal computer. Competencies vary from occupational health and safety, soft skills such as communication, to software and hardware units.

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Up to 12 months 
Study Mode
Study Load

Total Fees for the 12 month course
$205 - $270
$205 - $270

This course is subsidised through the Government of South Australia's Subsidised Training initiative. Assessing your eligibility may include participation in a Language, Literacy and Numeracy pre-assessment. Concessions apply to Subsidised Training only.

Subsidised Training Eligibility

Fees vary depending on subjects you enrol into. This course also has an incidentals cost of $24.00 for Headset.

    • Reading, writing and numeracy skills are assessed using the Core Skills Profile for Adults (CSPA). This assessment is used to determine whether you will be required to undertake additional support units alongside your qualification or undertake a pathway course before commencing your chosen qualification. If you receive an offer, more information will be provided at your enrolment session.
  • Upfront Payment

    Each semester, fees can be paid online with VISA or Mastercard or at an Australia Post outlet.

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    Payment Plan

    If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

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  • Employment Outcomes

    This course provides basic digital literacy skills to support a wide range of varying industry occupations. Possible job roles include office assistant, records assistant, junior office support.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate II in Information, Digital Media and Technology (ICT20115)
    Competencies vary from workplace safety and soft skills such as communication, to software and hardware units. To complete the qualification you are required to complete all 7 core units and 7 elective units.

    Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.

    of TAFE SA graduates find jobs or continue studying.
    of TAFE SA graduates are satisfied with the overall quality of training.

    * 2017 NCVER Student Outcomes Survey findings
  • Below is a list of all units that TAFE SA can offer in this qualification. The selection of units you will be enrolled into depends on the campus you attend, and the qualification packaging rules described on

    Not all units listed below must necessarily be completed to achieve your qualification.


    Name Nominal Hours
    Contribute to health and safety of self and others 20
    Operate a digital media technology package 40
    Operate application software packages 60
    Participate in environmentally sustainable work practices 20
    Use computer operating systems and hardware 60
    Use social media tools for collaboration and engagement 20
    Work and communicate effectively in an ICT environment 40


    Name Nominal Hours
    Apply problem-solving techniques to routine ICT malfunctions 20
    Connect and use a home based local wireless network 30
    Connect hardware peripherals 20
    Design basic organisational documents using computing packages 40
    Detect and protect from spam and destructive software 10
    Implement and monitor environmentally sustainable work practices 40
    Install software applications 20
    Operate database applications 40
    Participate effectively in WHS communication and consultation processes 30
    Produce digital images for the web 30
    Protect and secure information assets 20
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