ASQA audit update

The Australian Skills Quality Authority (ASQA) has completed its review of TAFE SA’s response to a recent audit.

The audit conducted by ASQA earlier this year identified some issues with 16 qualifications delivered in 2016 in the areas of automotive, meat processing, commercial cookery, health, hairdressing, visual merchandising, building, plumbing and electro-technology.

(Please note:  Not all courses in these training areas are affected – only the specific courses which were audited. See full list below.)

ASQA has approved two qualifications and proposed suspending 10 from accepting new enrolments as of 23 January. Four of the audited qualifications have since been superseded and are no longer offered.

TAFE SA can continue training students currently enrolled in affected qualifications. The proposed suspension applies to new enrolments only. ASQA’s decision does not impact on TAFE SA’s registration as a training organisation.

As always, our first priority is our students and we regret any inconvenience or concern this matter may have caused you.

We will continue to communicate with all students enrolled in the relevant qualifications. Some will need to undertake remedial action at no additional cost to the student.

International students currently studying in an affected qualification have been notified.

Current students who require additional support or wish to talk with someone regarding their individual circumstances are encouraged to email Student Services at StudentServices@tafesa.edu.au to book an appointment.

Please direct all other enquiries to 1800 882 661

Frequently Asked Questions for students

What has been announced?

TAFE SA has been advised by the Australian Skills Quality Authority (ASQA) that it has completed its review of TAFE SA’s response to a recent audit.

The audit conducted by ASQA earlier this year identified some issues with 16 qualifications delivered in 2016 in the areas of automotive, meat processing, commercial cookery, health, hairdressing, visual merchandising, building, plumbing and electro-technology.

ASQA has approved two qualifications and proposed suspending 10 from accepting new enrolments. Four of the audited qualifications have since been superseded.

TAFE SA can continue training students currently enrolled in affected qualifications.

Which qualifications have been affected? And when?

The ASQA audit identified some issues with training undertaken during 2016.

The qualifications ASQA has proposed suspending from accepting new enrolments are:

  • AUR32416 Certificate III in Automotive Refinishing Technology
  • AUR30816 Certificate III in Motorcycle Mechanical Technology
  • AMP20316 Certificate II in Meat Processing (Abattoirs)
  • SIT30816 Certificate III in Commercial Cookery
  • CHC33015 Certificate III in Individual Support (Ageing)
  • CHC43415 Certificate IV in Leisure and Health
  • SHB30416 Certificate III in Hairdressing
  • SIR50212 Diploma of Visual Merchandising
  • CPC50210 Diploma of Building and Construction
  • CPC32413 Certificate III in Plumbing

Please note: There are many other courses in these areas that are unaffected by this review.

The two approved qualifications include:

  • UEE30811 Certificate III in Electrotechnology Electrician
  • UEE42711 Certificate IV in Air Conditioning and Refrigeration Servicing

My qualification is listed. What do I need to do?

If your qualification is listed, you would have already received an email advising you of the outcome of the ASQA review and that you will be required to undertake some remedial action. You will also receive further follow-up from TAFE SA staff, so please regularly check your student email account.

Will there be any financial implications for me?

No, any remediation that may be required will be provided at no cost to affected students.

My qualification has not been listed. What do I need to do?

If your qualification has not been listed, you do not need to do anything. Those students who are affected will receive direct communication from TAFE SA staff.

What is TAFE SA doing about these findings?

While this is a naturally disappointing outcome, TAFE SA is confident that we have undertaken a number of steps to rectify the situation, including the appointment of a Director of Quality, Teaching and Learning. We are working with ASQA to address the remaining issues they have identified and are determined to resolve them satisfactorily. ASQA’s decision does not impact on TAFE SA’s registration as a training organisation.

What does it mean for these courses in the future?

ASQA indicated its intention to suspend the 10 courses in question as of 23 January 2018. However, we have commenced working on our response to ASQA’s decision and hope to satisfactorily resolve the issues it has identified prior to that time.

Does this outcome mean I should be concerned about the quality of training I have received?

No student’s qualification has been compromised as a result of this audit. As winner of the Large Training provider of the Year Award for the last two years TAFE SA is proud of the quality training we provide to more than 70,000 students every year across more than 1,000 qualifications. We are committed to continuous improvement.

Is there going to be a review of TAFE SA?

Yes, Management consulting firm, Nous Group, has been appointed by the State Government to undertake a wide-ranging review of TAFE SA.

The Terms of Reference for the review include improving the effectiveness of TAFE SA’s internal quality assurance mechanisms to ensure it delivers high quality training that is compliant with national standards for training providers, and restoring confidence in the public provider.

Who can I speak with about any questions?

Current students who require additional support or wish to talk with someone regarding their individual circumstances are encouraged to email Student Services at StudentServices@tafesa.edu.au to book an appointment.

Please direct all other enquiries to 1800 882 661.