ASQA audit update

The Australian Skills Quality Authority (ASQA) has completed its review of TAFE SA’s response to a recent audit.

The audit conducted by ASQA earlier this year identified some issues with 16 qualifications delivered in 2016 in the areas of automotive, meat processing, commercial cookery, health, hairdressing, visual merchandising, building, plumbing and electro-technology.

(Please note:  Not all courses in these training areas are affected – only the specific courses which were audited. See full list below.)

ASQA has approved two qualifications and proposed suspending 10 from accepting new enrolments. Four of the audited qualifications have since been superseded nationally and are no longer offered.

Given the importance of a thorough response to the review, TAFE SA requested additional time to complete its submission for reconsideration, which has been approved by ASQA and further consideration of any sanction has been deferred until the reconsideration process has been completed.

The time for lodging our reconsideration application has been extended to 2 March 2018.

TAFE SA can continue training students currently enrolled in affected qualifications and accept enrolments for semester one 2018 in all courses. ASQA’s decision does not impact on TAFE SA’s registration as a training organisation.

As always, our first priority is our students and we regret any inconvenience or concern this matter may have caused you.

We will continue to communicate with all students enrolled in the relevant qualifications. Some will need to undertake remedial action at no additional cost to the student.

International students currently studying in an affected qualification have been notified.

Current students who require additional support or wish to talk with someone regarding their individual circumstances are encouraged to email Student Services at StudentServices@tafesa.edu.au to book an appointment.

Please direct all other enquiries to 1800 882 661

Frequently Asked Questions for students

What has been announced?

A recent audit conducted by the Australian Skills Quality Authority (ASQA) identified some issues with 16 qualifications delivered in 2016. ASQA has fully approved one qualification and approved one with an administrative condition, and proposed suspending 10 from accepting new enrolments. Four of the audited qualifications have since been superseded nationally.

It is important to note that the issues raised by ASQA were in the areas of assessment and were not critical of our teaching or course delivery. TAFE SA can continue training students currently enrolled in affected qualifications.

Given the importance of a thorough response to the review, TAFE SA requested additional time to complete its submission for reconsideration.

This has been approved by ASQA and further consideration of any sanction has been deferred until the reconsideration process has been completed. The time for lodging our reconsideration application has been extended to 2 March 2018.

Students considering studying in any of our qualifications in Semester One 2018 can now enrol.

Through all of this activity, we will continue working to ensure all of our training courses - not just the qualifications that have been audited - are up to the standard that we expect.

Students are our number one priority and we are absolutely committed to the best outcome for each of them. Remediation has already been completed for many students affected and we’re working to resolve the remainder of issues. If remediation is required for continuing students it will be incorporated into the student’s future studies.

Which qualifications have been affected? And when?

The ASQA audit identified some issues with training undertaken during 2016. The qualifications ASQA has proposed suspending from accepting new enrolments are:

  • AUR32416 Certificate III in Automotive Refinishing Technology
  • AUR30816 Certificate III in Motorcycle Mechanical Technology
  • AMP20316 Certificate II in Meat Processing (Abattoirs)
  • SIT30816 Certificate III in Commercial Cookery
  • CHC33015 Certificate III in Individual Support (Ageing)
  • CHC43415 Certificate IV in Leisure and Health
  • SHB30416 Certificate III in Hairdressing
  • SIR50212 Diploma of Visual Merchandising
  • CPC50210 Diploma of Building and Construction
  • CPC32413 Certificate III in Plumbing

Please note: There are many other courses in these areas that are unaffected by this review.

The two approved qualifications include:

  • UEE30811 Certificate III in Electrotechnology Electrician (fully approved)
  • UEE42711 Certificate IV in Air Conditioning and Refrigeration Servicing (approved with administrative condition)

My qualification is listed. What do I need to do?

If your qualification is listed, you would have already received communication advising you may be potentially affected and that you will be advised of any required remedial action. You will also receive further follow-up communications from TAFE SA staff, so please regularly check your student email account.

Will there be any financial implications for me?

No, any remediation that may be required will be provided at no cost to students.

What does it mean for these courses in the future?

TAFE SA has been advised that we can accept new enrolments for next year in the ten courses under review, while we work to address the issues raised and expect to be resolved in the very near future.

My qualification has not been listed. What do I need to do?

If your qualification has not been listed, you do not need to do anything. Those students who are affected will receive direct communication from TAFE SA staff.

Are there issues with any other TAFE SA qualifications?

ASQA has only raised issues with the qualifications listed above. TAFE SA is confident of the new quality framework being applied across all courses to ensure all of our training - not just the qualifications that have been audited - is up to the standard that we expect. Students considering studying in any of our qualifications in Semester One 2018 can now enrol.

What is TAFE SA doing about these findings?

TAFE SA is confident that we have undertaken a number of steps to rectify the situation, including the appointment of a Director of Quality, Teaching and Learning, and the implementation of a new quality framework.

TAFE SA has met with ASQA to fully understand the audit findings and remediation requirements and is confident that, with more comprehensive remediation plans and further evidence provided, sanctions will not take effect.

Does this outcome mean I should be concerned about the quality of training I have received?

No. Firstly, those students who have successfully completed their courses can be assured that they will receive their parchment and be advised of any required remediation. No student qualifications have been compromised by this audit.

Continuing students in the affected courses will, where necessary, have any remediation built into their studies next year and should not be adversely affected. Students who enrol and commence in the New Year will undertake study in these remediated courses.

Is there going to be a review of TAFE SA?

Yes, Management consulting firm, Nous Group, has been appointed by the State Government to undertake a wide-ranging review of TAFE SA. Renowned public sector reform and education specialists, Terry Moran AC and Kim Bannikoff, have also been appointed.

Finalised Terms of Reference for the NOUS and Moran/Bannikoff reviews include improving the effectiveness of TAFE SA’s internal quality assurance mechanisms to ensure they deliver high quality training that is compliant with national standards for training providers, make recommendations on the role of the Public Provider in meeting the skills needs of students and industry, and restoring confidence in TAFE SA. 

Who can I speak with about any questions?

Current students who require additional support or wish to talk with someone regarding their individual circumstances are encouraged to email Student Services at StudentServices@tafesa.edu.au to book an appointment.

Please direct all other enquiries to 1800 882 661.