Updated 4 April 2018

ASQA audit update

The Australian Skills Quality Authority (ASQA) has completed its review of TAFE SA’s application for reconsideration in response to a previous audit and has revoked its 1 December 2017 decision.

This means that no suspensions have been, or will be, imposed by ASQA.

ASQA has issued a written direction to TAFE SA to rectify a small number of minor, non-compliances which will be actioned immediately.

TAFE SA has committed extensive resources to preparing the reconsideration submission including peer review by a group of external consultants that are experts in their field.

This outcome is the result of the concerted efforts of TAFE SA staff who worked tirelessly for the past several months to address the issues identified by ASQA.

Senior staff from across TAFE SA worked to address the issues identified by ASQA and participated in a series of workshops conducted from late last year, to systematically review all audited units which had been found to still contain non-compliances.

During this process, the remedial assessment plans were revised and rectified to align with the findings of the audit and ensure we meet all ASQA assessment requirements.

TAFE SA has taken and continues to take a number of additional steps to ensure all courses across the organisation meet the standards that we and the regulator expect, including:

  • Review of all assessment materials and development of new assessment templates.
  • Establishment of a dedicated Quality, Teaching and Learning Directorate and TAFE SA Quality Committee, reporting to the TAFE SA Board.
  • Launch of a Quality System Implementation (QSI) project to review assessment materials for all units of competency delivered (estimated to be more than 4,000).  TAFE SA has engaged external vocational education and training experts who, in conjunction with the internal quality audit team, are providing support and advice to the education programs who are reviewing the assessment tools.
  • Development of a robust TAFE SA Quality Teaching and Learning Framework to support a consistent, quality approach to assessment across TAFE SA.
  • Refocus of TAFE SA’s workforce development approach to further develop the VET capabilities and currency of trainers and assessors, using the VET Capability Framework as a reference point.
  • Review of current and pipeline international partnerships arrangements to confirm TAFE SA’s compliance with the Standards for RTOs 2015.

TAFE SA takes matters of compliance seriously and will continue implementing our quality framework and high-quality assessment tools to the balance of our courses to support a consistent approach to assessment across the organisation.

As always, our first priority has been our students and we regret any inconvenience or concern this matter may have caused.

Current students who require additional support or wish to talk with someone regarding their individual circumstances are encouraged to email Student Services to book an appointment. Please direct all other enquiries to 1800 882 661.

Frequently Asked Questions for students

What has been announced?

The Australian Skills Quality Authority (ASQA) has completed its review of TAFE SA’s application for reconsideration in response to a previous audit and has revoked its 1 December 2017 decision.

This means that no suspensions have been, or will be, imposed by ASQA.

ASQA has issued a written direction to TAFE SA to rectify a small number of minor, non-compliances which will be actioned immediately.

Which courses contain the minor non-compliances?

The minor non-compliances relate to the following qualifications:

  • AUR32416 Certificate III in Automotive Refinishing Technology
  • AUR30816 Certificate III in Motorcycle Mechanical Technology
  • SIR50212 Diploma in Visual Merchandising

In addition, the written direction also includes a finding in CHC33015 Certificate III in Individual Support. TAFE SA will respond to this finding immediately.

What is TAFE SA doing to ensure other courses are compliant?

TAFE SA has taken and continues to take a number of additional steps to ensure all courses across the organisation meet the standards that we and the regulator expect, including:

  • Review of all assessment materials and development of new assessment templates.
  • Establishment of a dedicated Quality, Teaching and Learning Directorate and TAFE SA Quality Committee, reporting to the TAFE SA Board.
  • Launch of a Quality System Implementation (QSI) project to review assessment materials for all units of competency delivered (estimated to be more than 4,000).  TAFE SA has engaged external vocational education and training experts who, in conjunction with the internal quality audit team, are providing support and advice to the education programs who are reviewing the assessment tools.
  • Development of a robust TAFE SA Quality Teaching and Learning Framework to support a consistent, quality approach to assessment across TAFE SA.
  • Refocus of TAFE SA’s workforce development approach to further develop the VET capabilities and currency of trainers and assessors, using the VET Capability Framework as a reference point.
  • Review of current and pipeline international partnerships arrangements to confirm TAFE SA’s compliance with the Standards for RTOs 2015.

Do students need to take any action as a result of ASQA’s decision?

No, students are not required to take any special action as a result of ASQA’s review of TAFE SA’s application for reconsideration. Any students who required remediation as a result of the previous audit have already been contacted. 

Should I be concerned about the quality of training I have received?

No student’s qualifications have been compromised as a result of this audit. It is important to note that the issues raised by ASQA were in the areas of assessment and were not critical of our teaching or course delivery. TAFE SA takes matters of compliance seriously and will continue implementing our quality framework and high-quality assessment tools to the balance of our courses to support a consistent approach to assessment across the organisation.

Are there other reviews of TAFE SA underway?

Yes, management consulting firm Nous Group has been appointed by the State Government to undertake a wide-ranging review of TAFE SA. Renowned public sector reform and education specialists, Terry Moran AC and Kim Bannikoff, have also been appointed.

Finalised Terms of Reference for the NOUS and Moran/Bannikoff reviews include improving the effectiveness of TAFE SA’s internal quality assurance mechanisms to ensure they deliver high quality training that is compliant with national standards for training providers, make recommendations on the role of the Public Provider in meeting the skills needs of students and industry, and restoring confidence in TAFE SA.

Who can I speak with about any questions?

Current students who require additional support or wish to talk with someone regarding their individual circumstances are encouraged to email Student Services  to book an appointment.

Please direct all other enquiries to 1800 882 661.