Business & Marketing


Study Areas
Course Types

Certificate I in Retail Services

Duration Up to 3 months Full Time or Part Time equivalent
National CodeSIR10112
TAFE SA CodeTP00355
Course TypeTraining Package Qualification
Course UnitsView Units
Example Career ProfileCustomer Service OfficerCustomer Service Officer
FacultiesBusiness and Marketing
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Course Types:

Campus Locations for Course Delivery


Campus/Delivery SATAC
Application Study Mode Study Load
Full / Part Time
Online501361Apply Now OnlineFT & PT 
Adelaide City501373Apply Now On CampusFT & PTDay Only
Mount Gambier555641Apply Now On CampusFT & PTDay Only
Noarlunga515351Apply Now On CampusFT & PTDay Only

Course Admission Requirements

  • No course admission requirements

    Course Notes & Special Requirements

    • If there are more applicants than available places, TAFE SA will make offers based on date of application.
    • For further information on studying this course online contact (08) 8207 8373 or
    • This qualification will be updated in 2017.

    How to Apply

    Award Courses

    Note: You must be an Australian Resident to apply for this course. For International Students please visit International Courses.

    Employment Outcomes

    Possible job roles include: Customer Service Assistant; Point-of-Sale Operator.

    Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

    Qualifications & Skills Covered

    Certificate I in Retail Services (SIR10112)
    This qualification provides the skills and knowledge for an individual to commence work in the retail industry covering topics such as providing customer service in a retail store and organising and maintaining work areas. 3 core units plus 2 electives.

    Note: Students who successfully complete only one or more units of competency but not the full Qualification are eligible to receive a Statement of Attainment.


     Fee Range (approx)
    Total course cost$783
    Help with Fees

    Fees vary depending on the subjects you enrol into and are based on a rate per hour. TAFE SA reserve the right to make any changes necessary.

    Pre-enrolment Information

    pdf icondownload pre-enrolment brochure or read more about:

    Contact us

    phone freecall 1800 882 661
    phoneenquire online